Customer Communications (CIM Companions S.)
by The CIM
ISBN 13: 9780902130975
Format: Paperback (287 pages) Publisher: CIM Publishing Published: 29 Jul 2002
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Meeting Customer Needs (CMI Open Learning Programme)
by Ian Smith
ISBN 13: 9780750633918
Format: Paperback (208 pages) Publisher: A Butterworth-Heinemann Title Published: 02 Jul 1997 Other Format: Paperback
The Eleventh Commandment: Transforming to "Own" Customers
by Sandra Vandermerwe
ISBN 13: 9780471958239
Format: Hardcover (262 pages) Publisher: Wiley Published: 05 Jun 1996
Management of Sports Development
by Vassil Girginov
ISBN 13: 9780750685627
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 16 Apr 2008
Scoring Points: How Tesco Continues to Win Customer Loyalty
by Clive Humby
ISBN 13: 9780749453381
Format: Illustrated (306 pages) Publisher: Kogan Page Published: 01 Sep 2008 Other Format: Hardcover
Grocery Revolution: The New Focus on the Consumer
by Barbara E. Kahn, Leigh M. McAlister
ISBN 13: 9780673998804
Format: Paperback (250 pages) Publisher: Prentice Hall Published: 22 Jan 1997
Customer is King: How to Exceed Their Expectations (Virgin business guides)
by Robert Craven
ISBN 13: 9780753506882
Format: Paperback (192 pages) Publisher: Virgin Books Published: 04 Jul 2002
Relationship Marketing: Exploring Relational Strategies in Marketing
by Mr John Egan
ISBN 13: 9780273713197
Format: Paperback (336 pages) Publisher: Financial Times/ Prentice Hall Published: 03 Apr 2008
Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing
by Frederick Newell
ISBN 13: 9780071357753
Format: Hardcover (288 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Mar 2000
Total Relationship Marketing: Rethinking Marketing Management (CIM Professional Development)
by Evert Gummesson
ISBN 13: 9780750644631
Format: Paperback (281 pages) Publisher: A Butterworth-Heinemann Title Published: 05 May 1999
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World
by Pete Blackshaw
ISBN 13: 9780385522724
Format: Hardcover (208 pages) Publisher: Broadway Business Published: 08 Jul 2008
Best Practices in Customer Service
by Zemke
ISBN 13: 9780814470282
Format: Paperback (425 pages) Publisher: Amacom Published: 01 Jan 1999