The Deming Guide to Achieving Quality and Competitive Position
by Howard S. Gitlow, Shelley J. Gitlow
ISBN 13: 9780131984417
Format: Hardcover (192 pages) Publisher: Prentice Hall PTR Published: Apr 1987
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The Politics of Quality in the Public Sector: The Management of Change
by Ian Kirkpatrick, Miguel Martinez-Lucio
ISBN 13: 9780415106665
Format: Paperback (224 pages) Publisher: Cengage Learning EMEA Published: 07 Sep 1995
On Planning for Quality
by J.M. Juran
ISBN 13: 9780029166819
Format: Hardcover (341 pages) Publisher: The Free Press Published: 07 Dec 1987
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)
by Gerald J. Langley,Kevin M. Nolan,Clifford L. Norman,Lloyd P. Provost,Thomas W. Nolan
ISBN 13: 9780787902575
Format: Hardcover (400 pages) Publisher: Jossey Bass Published: 12 Jul 1996 Other Format: Illustrated
Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement (GENERAL FINANCE & INVESTING)
by H. James Harrington,K. C. Esseling,Van Nimwegen
ISBN 13: 9780070267794
Format: Hardcover (314 pages) Publisher: McGraw Hill Published: 16 Apr 1997
New American TQM: Four Practical Revolutions in Management
by Shoji Shiba, Alan Graham, David Walden
ISBN 13: 9781563270321
Format: Hardcover (598 pages) Publisher: Productivity Press Published: 01 Aug 1993
Quality in Action: Ninety-three Lessons in Leadership, Participation and Measurement
by Joan E. Gebhardt, Patrick L. Townsend
ISBN 13: 9780471552062
Format: Hardcover (262 pages) Publisher: John Wiley & Sons Published: 07 May 1992
From Customer Retention to a Holistic Stakeholder Management System: Living a Vision
by
ISBN 13: 9783540774297
Format: Hardcover (221 pages) Publisher: Springer Published: 11 Feb 2008
Firing on All Cylinders
by Clemmer
ISBN 13: 9780786303564
Format: Paperback (392 pages) Publisher: Irwin Professional Publishing Published: 01 Oct 1994 Other Format: Hardcover, Paperback
Managing Quality (Blackwell Business S.)
by Barrie G. Dale
ISBN 13: 9780631214106
Format: Paperback (480 pages) Publisher: Wiley–Blackwell Published: 14 Jul 1999 Other Format: Illustrated, Paperback
The Kaizen Blitz: Accelerating Breakthroughs in Productivity and Performance (National Association of Manufacturers)
by Anthony C. Laraia,Patricia E. Moody,Robert W. Hall
ISBN 13: 9780471246480
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 22 Mar 1999
Service/Quality Solution: Using Service Management to Gain Competitive Advantage
by David A. Collier
ISBN 13: 9781556237539
Format: Hardcover (275 pages) Publisher: Irwin Professional Publishing Published: 01 Jan 1994