Dealing with Difficult People: Proven Strategies for Handling Stressful Situations and Defusing Tensions (Business)
by Roberta Cava
ISBN 13: 9780749910914
Format: Paperback (224 pages) Publisher: Piatkus Published: 29 Aug 1991 Other Format: Hardcover, Paperback
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Public Relations Strategy (PR In Practice)
by Sandra M Oliver FCIPR PhD
ISBN 13: 9780749435417
Format: Paperback (128 pages) Publisher: Kogan Page Published: 01 Sep 2001 Other Format: Illustrated
Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers)
by Stanley A. Brown
ISBN 13: 9780471644095
Format: Hardcover (345 pages) Publisher: John Wiley & Sons Published: 14 Jun 2000
Successful Public Relations
by Jim Dunn
ISBN 13: 9781854180315
Format: Paperback (168 pages) Publisher: Thorogood Published: 01 Jan 1994
Rapid Result Referrals: Practical Tips and Ideas to Increase Your Sales (Knowledge Nugget Guides)
by Roy Sheppard
ISBN 13: 9781901534047
Format: Paperback (160 pages) Publisher: Centre Publishing Published: 11 Jun 2001
Retail Desire: Design, Display and the Art of the Visual Merchandiser
by Johnny Tucker
ISBN 13: 9782880467296
Format: Hardcover (160 pages) Publisher: Rotovision Published: 27 Jun 2003
Online Public Relations (PR in Practice Series)
by David Phillips
ISBN 13: 9780749435103
Format: Paperback (224 pages) Publisher: Kogan Page Published: 01 Sep 2001
Practice of Public Relations (Professional Development)
by Sam Black Deceased
ISBN 13: 9780750623186
Format: Paperback (186 pages) Publisher: A Butterworth-Heinemann Title Published: 24 Apr 1995
Your Message and the Media: The Complete and Practical Guide to Media Relations
by Linda Fairbrother
ISBN 13: 9781857880069
Format: Paperback (288 pages) Publisher: Nicholas Brealey Publishing Published: 11 Feb 1993
Battling Big Business: Countering Greenwash Front Groups and Other Forms of Corporate Deception
by Eveline Lubbers,Naomi Klein
ISBN 13: 9781903998144
Format: Hardcover (224 pages) Publisher: Green Books Published: 25 Apr 2002
The Golden Rules of Customer Care: How to Turn That One-time Buyer into a Lifetime Customer
by Carl Sewell,Paul B. Brown,Tom Peters
ISBN 13: 9780091748449
Format: Paperback (175 pages) Publisher: Century, London Published: 14 Mar 1991 Other Format: Hardcover
How to Win Customers and Keep Them for Life
by Michael LeBoeuf
ISBN 13: 9780861889709
Format: Hardcover (192 pages) Publisher: Piatkus Books Published: 24 May 1990 Other Format: Paperback