Customer Equity: Building and Managing Relationships as Valuable Assets
by Robert C Blattberg, Gary Getz, Jacquelyn S Thomas
ISBN 13: 9780875847641
Format: Hardcover (228 pages) Publisher: Harvard Business School Press Published: 01 Jun 2001
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Selling to Win: Tested Techniques for Closing the Sale
by Richard Denny
ISBN 13: 9781850916260
Format: Hardcover (180 pages) Publisher: Kogan Page Ltd Published: 20 Jul 1988
Analysing Organisations
by Sandra Dawson
ISBN 13: 9780333576465
Format: Illustrated (300 pages) Publisher: Palgrave Macmillan Published: 05 Jun 1992 Other Format: Paperback
Organizational Consulting: How to Be an Effective Change Agent
by Alan Weiss
ISBN 13: 9780471263784
Format: Illustrated (276 pages) Publisher: John Wiley & Sons Published: 11 Mar 2003
Services Marketing (McGraw-Hill International Editions Series)
by Valarie A. Zeithaml, Mary Jo Bitner
ISBN 13: 9780071169943
Format: Paperback (656 pages) Publisher: McGraw-Hill Education (ISE Editions) Published: 01 Jan 2000 Other Format: Paperback
Getting Started in Six Sigma: 111
by Michael C. Thomsett
ISBN 13: 9780471668114
Format: Paperback (224 pages) Publisher: Wiley Published: 03 Dec 2004
Mastering Basic Management: 4 (Palgrave Master Series (Business))
by E. C. Eyre
ISBN 13: 9780333772409
Format: Paperback (308 pages) Publisher: Palgrave Published: 24 Aug 1999 Other Format: Paperback
The People Side of Project Management
by Ralph L. Kliem,Irwin S. Ludin
ISBN 13: 9780566076688
Format: Paperback (200 pages) Publisher: Gower Publishing Ltd Published: 29 Jun 1995
Quality Circles: A Practical Guide
by Mike Robson
ISBN 13: 9780566023439
Format: Hardcover (150 pages) Publisher: Ashgate Publishing Limited Published: 31 Oct 1982
Book-keeping Made Easy
by Roy Hedges
ISBN 13: 9781904053859
Format: Paperback (120 pages) Publisher: Lawpack Publishing Ltd Published: 11 Feb 2005 Other Format: Paperback
Everything You Know About Business is Wrong: How to Unstick Your Thinking and Upgrade Your Rules of Thumb
by Alastair Dryburgh
ISBN 13: 9780755361731
Format: Paperback (224 pages) Publisher: Business Plus Published: 04 Aug 2011
Search Me: The Surprising Success of Google
by Neil Taylor
ISBN 13: 9781904879169
Format: Paperback (192 pages) Publisher: Cyan Books Published: 01 Oct 2005