Performance-driven CRM: How to Make Your Customer Relationship Management Vision a Reality
by Stanley A. Brown, Moosha Gulycz
ISBN 13: 9780470831618
Format: Hardcover (320 pages) Publisher: John Wiley & Sons Published: 07 May 2002
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Operations Management: An Integrated Approach
by R. Dan Reid, Nada R. Sanders
ISBN 13: 9780471794486
Format: Hardcover (704 pages) Publisher: John Wiley & Sons Published: 24 Aug 2007
Quantitative Techniques
by Terry Lucey
ISBN 13: 9781844801060
Format: Paperback (568 pages) Publisher: Thomson Learning Published: 12 Sep 2002 Other Format: Paperback
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback
Operations & Process Management: Principles and Practice for Strategic Impact
by Nigel Slack,Stuart Chambers,Alan Betts Robert Johnston
ISBN 13: 9780273684268
Format: Hardcover (560 pages) Publisher: Financial Times/ Prentice Hall Published: 23 Nov 2005 Other Format: Hardcover
Production and Inventory Management
by Donald W. Fogarty, John H. Blackstone, Thomas R. Hoffmann
ISBN 13: 9780538074612
Format: Hardcover (870 pages) Publisher: South-Western Published: 30 Jun 1990
Best Practice Benchmarking: A Management Guide
by Sylvia Codling
ISBN 13: 9780566075919
Format: Hardcover (156 pages) Publisher: Gower Publishing Ltd Published: 20 Apr 1995
Operations Management in Context
by Les Galloway, Frank Rowbotham, Masoud Azhashemi
ISBN 13: 9780750642804
Format: Illustrated (448 pages) Publisher: A Butterworth-Heinemann Title Published: 04 Apr 2000
TQM in Action: A practical approach to continuous performance improvement
by R. J. Barnes,R. J. Pike
ISBN 13: 9780412715303
Format: Paperback (384 pages) Publisher: Springer Published: 13 Jun 2008 Other Format: Illustrated
Crosby Philip B. : Quality without Tears (Plume)
by Philip B Crosby
ISBN 13: 9780452263987
Format: Paperback (22 pages) Publisher: Penguin Books Australia Published: 25 Oct 1990 Other Format: Hardcover, Paperback
Open Innovation: Researching a New Paradigm
by Henry Chesbrough
ISBN 13: 9780199226467
Format: Illustrated (392 pages) Publisher: Oxford University Press, USA Published: 17 Jan 2008 Other Format: Illustrated
Project Management: A Managerial Approach
by J R & Mantel Jr Meredith
ISBN 13: 9780471016267
Format: Hardcover (784 pages) Publisher: John Wiley & Sons Inc Published: 01 Jan 1995 Other Format: Hardcover, Paperback