Buy Used and New Call Centre Management Books

One Night @ the Call Center

by Bhagat Chetan

ISBN 13: 9788129108180

Format: Paperback (291 pages)
Publisher: Rupa & Co
Published: 24 Apr 2006

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Call to Treason: Tom Clancy's Op-Centre

by Jeff Rovin

ISBN 13: 9780141011363

Format: Paperback (416 pages)
Publisher: Penguin
Published: 26 Aug 2004

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The Tom Peters Seminar: Crazy Times Call for Crazy Organizations

by Thomas J. Peters

ISBN 13: 9780679754930

Format: Illustrated (320 pages)
Publisher: Vintage Books
Published: 01 May 1994
Other Format: Audio CD, Paperback

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Call to Action: Secret Formulas to Improve Online Results

by Bryan Eisenberg

ISBN 13: 9780785219651

Format: Paperback (288 pages)
Publisher: Thomas Nelson
Published: 31 Oct 2006
Other Format: Hardcover

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Eight Minutes Idle

by Matt Thorne

ISBN 13: 9780340738832

Format: Paperback (480 pages)
Publisher: Sceptre
Published: 04 Nov 1999

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Make That Call ! (Creating Success, 69)

by Iain Maitland

ISBN 13: 9780749432522

Format: Paperback (160 pages)
Publisher: Kogan page
Published: 24 Mar 2000
Other Format: Paperback

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales

ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Never Cold Call Again!: Achieve Sales Greatness Without Cold Calling

by Frank J. Rumbauskas Jr.

ISBN 13: 9780471786795

Format: Paperback (192 pages)
Publisher: Wiley
Published: 10 May 2006

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The Call Centre Customer Care Pocketbook (Pocketbooks)

by Michael Applegarth, Keith Posner

ISBN 13: 9781903776339

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: Jan 2005

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How to Manage the IT Help Desk: A Guide for User Support and Call Center (Computer Weekly Professional)

by Noel Bruton

ISBN 13: 9780750649018

Format: Paperback (372 pages)
Publisher: A Butterworth-Heinemann Title
Published: 08 Apr 2002

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Call Center Operation: Design, Operation, and Maintenance

by Duane Sharp

ISBN 13: 9781555582777

Format: Paperback (318 pages)
Publisher: Digital Press
Published: 14 May 2003

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One Night at the Call Centre

by Chetan Bhagat

ISBN 13: 9780552773867

Format: Paperback (320 pages)
Publisher: Black Swan
Published: 07 May 2007

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