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Service Operations Management: Improving Service Delivery Service Operations Management: Improving Service Delivery by Prof Robert Johnston,Graham Clark

Service Operations Management: Improving Service Delivery

by Prof Robert Johnston,Graham Clark


ISBN 13: 9781405847322

Format: Paperback (552 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 May 2008
Other Format: Paperback

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Handling Grievances (Good Practice) Handling Grievances (Good Practice) by Tricia Jackson

Handling Grievances (Good Practice)

by Tricia Jackson


ISBN 13: 9780852928851

Format: Paperback (104 pages)
Publisher: Chartered Institute of Personnel & Development
Published: 01 Nov 2000

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The Natural Advantage: Renewing Yourself The Natural Advantage: Renewing Yourself by Alan Heeks

The Natural Advantage: Renewing Yourself

by Alan Heeks


ISBN 13: 9781857882612

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 13 Jul 2000

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The Coming Shape of Organization The Coming Shape of Organization by R Meredith Belbin

The Coming Shape of Organization

by R Meredith Belbin


ISBN 13: 9780750623568

Format: Hardcover (144 pages)
Publisher: Butterworth-Heinemann
Published: 11 Mar 1996
Other Format: Paperback

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Kleinwort Benson: The History of Two Families in Banking Kleinwort Benson: The History of Two Families in Banking by Jehanne Wake

Kleinwort Benson: The History of Two Families in Banking

by Jehanne Wake


ISBN 13: 9780198282990

Format: Illustrated (570 pages)
Publisher: OUP Oxford
Published: 23 Jan 1997

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No Customer - No Business: True Value of Activity Based Cost Management No Customer - No Business: True Value of Activity Based Cost Management by Robin Bellis-Jones, Nick Develin

No Customer - No Business: True Value of Activity Based Cost Management

by Robin Bellis-Jones, Nick Develin


ISBN 13: 9781853555299

Format: Paperback (150 pages)
Publisher: Accountancy Books
Published: Jul 1995

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Don't Ask the Price Don't Ask the Price by Marcus Sieff

Don't Ask the Price

by Marcus Sieff


ISBN 13: 9780297787143

Format: Hardcover (240 pages)
Publisher: Weidenfeld & Nicolson
Published: 29 Jan 1987

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Finance for the Perplexed Executive (Successful Manager S.) Finance for the Perplexed Executive (Successful Manager S.) by Ray Proctor

Finance for the Perplexed Executive (Successful Manager S.)

by Ray Proctor


ISBN 13: 9780006384120

Format: Paperback (208 pages)
Publisher: HarperCollins
Published: 10 Oct 1994
Other Format: Paperback

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The Effective Use of Advertising Media: A Practical Approach The Effective Use of Advertising Media: A Practical Approach by Martyn P. Davis,David Zerdin

The Effective Use of Advertising Media: A Practical Approach

by Martyn P. Davis,David Zerdin


ISBN 13: 9780712677714

Format: Hardcover (336 pages)
Publisher: Random House Business Books
Published: 19 Sep 1996
Other Format: Paperback

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