Buy Used and New Call Centre Management Books

The 10 Toughest Sales Calls (and How to Close Them)

by John MacMillan

ISBN 13: 9780749412784

Format: Paperback (200 pages)
Publisher: Kogan Page Ltd
Published: 30 Mar 1994

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Configuring Call Manager and Unity: A Step-by-Step Guide

by David Bateman

ISBN 13: 9781587051968

Format: Hardcover (576 pages)
Publisher: Cisco Press
Published: 07 Jun 2005

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Red-Hot Cold Call Selling: Prospecting Techniques That Really Pay Off

by Paul S. Goldner

ISBN 13: 9780814473481

Format: Illustrated (224 pages)
Publisher: Amacom
Published: 06 Jul 2006

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Eight Minutes Idle

by Matt Thorne

ISBN 13: 9780340738832

Format: Paperback (480 pages)
Publisher: Sceptre
Published: 04 Nov 1999
Other Format: Paperback

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The Call of the Mall: How We Shop

by Paco Underhill

ISBN 13: 9781861974426

Format: Paperback (240 pages)
Publisher: Profile Books
Published: 01 Apr 2004

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Make That Call ! (Creating Success, 69)

by Iain Maitland

ISBN 13: 9780749432522

Format: Paperback (160 pages)
Publisher: Kogan page
Published: 24 Mar 2000

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Call to Action: Secret Formulas to Improve Online Results

by Bryan Eisenberg

ISBN 13: 9780785219651

Format: Paperback (288 pages)
Publisher: Thomas Nelson
Published: 31 Oct 2006
Other Format: Hardcover

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Getting the Second Appointment: How to Close Any Sale in Two Calls!

by Anthony Parinello

ISBN 13: 9780471487234

Format: Paperback (245 pages)
Publisher: John Wiley & Sons
Published: 16 Mar 2004

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Cisco IP Communications Express: Callmanager Express with Cisco Unity Express (Networking Technology)

by Danelle Au,Baldwin Choi,Rajesh Haridas,Christina Hattingh,Ravi Koulagi,Mike Tasker,Lillian Xia

ISBN 13: 9781587051807

Format: Hardcover (936 pages)
Publisher: Cisco Press
Published: 11 May 2005

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Selling by Telephone: Tested Techniques to Make Every Call Count

by Len Rogers

ISBN 13: 9781850911876

Format: Paperback (136 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1988
Other Format: Hardcover

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One Night @ the Call Center

by Bhagat Chetan

ISBN 13: 9788129108180

Format: Paperback (291 pages)
Publisher: Rupa & Co
Published: 24 Apr 2006

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The Thing on the Shore

by Tom Fletcher

ISBN 13: 9781849161367

Format: Paperback (400 pages)
Publisher: Quercus Publishing Plc
Published: 31 Mar 2011

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