Configuring Call Manager and Unity: A Step-by-Step Guide

Configuring Call Manager and Unity: A Step-by-Step Guide

by David Bateman (Author)

Synopsis

An indispensable step-by-step configuration guide for IP Telephony professionals * Includes step-by-step configuration instructions for CallManager features and Unity administration tasks * Demonstrates how to deploy devices and implement your dial plan * Covers Call Admission Control features and class of service * Examines different subscriber types and how subscribers are added, imported, and managed * Includes step-by-step instructions for call handling and auto attendant configuration * Describes how to use Unity and CallManager together to deliver unique features To properly deploy any type of technology, networking professionals must understand not only the technology but also how to configure and integrate it with other solutions. That's the key to Configuring CallManager and Unity--it focuses on the configuration issues associated with CallManager and Unity(R) deployments while ensuring that you understand the technologies behind your deployment. Configuring CallManager and Unity includes step-by-step guides that system administrators and other networking professionals can use in the field. These step-by-step instructions have been worked out by an author who has both taught and implemented Cisco(R) solutions in real-world situations, so coverage is comprehensive for both basic and complex implementations. You will find information that will assist in the configuration of CallManager-related tasks, such as device configuration, gateway implementation, and dial-plan creation to name a few. You will also find Unity-related configuration tasks, ranging from the basics, such as holiday and schedule configuration, to more involved tasks, such as Simple Mail Transfer Protocol (SMTP) networking implementation. In addition to covering Unity and CallManager tasks, this book includes a chapter on leveraging the capabilities of both systems to create integrated solutions, such as a MeetMe conference manager. Tasks in Configuring CallManager and Unity are organized in the same order you would naturally perform them, and some tasks are cross-referenced with other required tasks for easy reference. You learn not only how to configure CallManager and Unity but also how to create a more feature-rich environment by leveraging CallManager and Unity features. Regardless of your specific needs, you'll find Configuring CallManager and Unity to be a timesaving tool when performing common or complicated configuration tasks. This IP communications book is part of the Cisco Press(R) Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.

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More Information

Format: Hardcover
Pages: 576
Edition: 1
Publisher: Cisco Press
Published: 07 Jun 2005

ISBN 10: 1587051966
ISBN 13: 9781587051968
Book Overview: Configuring CallManager and Unity: A Step-by-Step Guide provides IP Telephony system engineers and administrators with tested methods for configuring and deploying Cisco CallManager and Unity they can use in the field. It helps readers integrate these solutions, resulting in more robust and feature-rich deployments of Cisco CallManager and Unity. It is a unique entry to the market since it covers both topics; other books cover the topics singularly and only make cursory mentions of the second topic. This book focuses on the configuration issues associated with CallManager and Unity deployments, while ensuring that readers understand the technologies they are deploying. Tasks are organized in the order they would naturally be performed in the field. Additionally, the book is unique because it helps readers not only configure CallManager and Unity but describes how features can be leveraged to create more feature-rich environments. A complete administration interface reference guide is an important book feature. This reference guide includes every screen in CallManager and Unity and explains each field within these screens. The book is a timesaving tool that helps system engineers and administrators efficiently perform common and sometimes complicated configuration tasks. Configuring CallManager and Unity: A Step-by-Step Guide shows readers how to complete many of the common tasks and some not-so-common tasks performed within a Cisco IP telephony environment.

Author Bio
David Bateman, CCNA, is a certified Cisco Systems instructor with more than 18 years of internetworking experience. For more than 10 years, David was a senior LAN/WAN engineer, working on both large and small networks. Later in his career, he managed the business operations of a technical services company while maintaining his existing client base. David has always enjoyed sharing his knowledge, and in 1999, he became a technical seminar leader. After many successful seminars, he became a full-time Cisco instructor for Skyline Advanced Technology Systems. He has been teaching and implementing Cisco voice technologies since 2000. David's years of real-world technical and business knowledge enable him to bring a unique perspective to the classroom, where he not only delivers critical technical knowledge but can also explain how technologies can be used to address various business issues.