Buy Used and New Customer Services Books

Marketing Services: Competing Through Quality

by Leonard L. Berry

ISBN 13: 9780743267410

Format: Paperback (224 pages)
Publisher: Simon and Schuster
Published: 15 Oct 2001
Other Format: Hardcover

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In Search of Hospitality: Theoretical perspectives and debates (Hospitality, Leisure and Tourism)

by Conrad Lashley

ISBN 13: 9780750654319

Format: Paperback (318 pages)
Publisher: Routledge
Published: 10 Sep 2001

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Sport and Social Capital

by Matthew Nicholson,Russell Hoye

ISBN 13: 9780750685863

Format: Paperback (390 pages)
Publisher: Routledge
Published: 17 Mar 2008

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Satisfaction: A Behavioral Perspective on the Consumer

by Richard L. Oliver

ISBN 13: 9780765617705

Format: Hardcover (519 pages)
Publisher: M.E. Sharpe
Published: 15 Sep 2009

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Building Brands Directly: Creating Business Value from Customer Relationships

by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson

ISBN 13: 9780333639078

Format: Hardcover (448 pages)
Publisher: Palgrave Macmillan Ltd
Published: 05 Feb 1996

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The Quality Library: A Guide to Self-improvement, Better Efficiency, and Happier Customers: A Guide to Staff-Driven Improvement, Better Efficiency, and Happier Customers

by Sara Laughlin, Ray W Wilson

ISBN 13: 9780838909522

Format: Paperback (144 pages)
Publisher: American Library Association
Published: 15 Mar 2008

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Pay Attention: How to Listen, Respond, and Profit from Customer Feedback

by N/A

ISBN 13: 9780470563557

Format: Hardcover (224 pages)
Publisher: John Wiley & Sons
Published: 25 Jun 2010

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SugarCRM for Dummies

by N/A

ISBN 13: 9780470384626

Format: Paperback (360 pages)
Publisher: John Wiley & Sons
Published: 21 Nov 2008

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Creating Great Visitor Experiences: A Guidebook for Museums and Other Cultural Institutions: A Guidebook for Museums, Parks, Zoos, Gardens and Libraries

by N/A

ISBN 13: 9781598741698

Format: Paperback (208 pages)
Publisher: Left Coast Press Inc
Published: 15 Jul 2007

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Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD

ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

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Service Innovation: How to Go from Customer Needs to Breakthrough Services

by N/A

ISBN 13: 9780071713009

Format: Hardcover (304 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jul 2010

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A Practical Guide to CRM: Building More Profitable Customer Relationships

by N/A

ISBN 13: 9781578201020

Format: Paperback (250 pages)
Publisher: CMP
Published: 05 Feb 2002

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