Buy Used and New Customer Services Books

Service Breakthroughs

by James L. Heskett

ISBN 13: 9781416576860

Format: Paperback (306 pages)
Publisher: Simon and Schuster
Published: 12 Sep 2007
Other Format: Hardcover

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Performance Measurement and Leisure Management

by

ISBN 13: 9780415553827

Format: Hardcover (168 pages)
Publisher: Routledge
Published: 15 Sep 2009

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Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD

ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

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So You've Networked - Now What?: A Guide for Gaining and Retaining Clients

by Juli Treadway

ISBN 13: 9781414001159

Format: Paperback (144 pages)
Publisher: AuthorHouse
Published: 28 Nov 2003

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Call Centers for Dummies

by Real Bergevin,Afshan Kinder,Winston Siegel,Bruce Simpson

ISBN 13: 9780470677438

Format: Paperback (408 pages)
Publisher: John Wiley & Sons
Published: 17 Sep 2010

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Customer Satisfaction Planning

by Thomas T. Hirata

ISBN 13: 9781420083811

Format: Hardcover (120 pages)
Publisher: Productivity Press
Published: 06 Oct 2008

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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ... and Improved Customer Serv (Big Book Series)

by Edward Scannell,Colleen Rickenbacher

ISBN 13: 9780071745093

Format: Paperback (272 pages)
Publisher: McGraw-Hill Professional
Published: 01 Aug 2010

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101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

by Applegate Thomas

ISBN 13: 9780814414446

Format: Paperback (384 pages)
Publisher: AMACOM
Published: 03 Jun 2018

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Service Orient or Be Doomed!: How Service Orientation Will Change Your Business

by Jason Bloomberg, Ronald Schmelzer

ISBN 13: 9780471768586

Format: Illustrated (258 pages)
Publisher: Wiley
Published: 24 Mar 2006

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Total Quality Service: Principles, Practices, and Implementation (St Lucie)

by D.H. Stamatis

ISBN 13: 9781884015830

Format: Hardcover (336 pages)
Publisher: CRC Press
Published: 01 Aug 1995

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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty: 33 (J-B Lencioni Series)

by Patrick M. Lencioni

ISBN 13: 9780787976392

Format: Hardcover (240 pages)
Publisher: Jossey-Bass
Published: 19 Feb 2010

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Can I Have 5 Minutes of Your Time?: A No-Nonsense, Fun Approach to Sales from Xerox's Former #1 Salesperson

by Hal Becker,Florence Mustric

ISBN 13: 9781600373480

Format: Illustrated (204 pages)
Publisher: Morgan James Publishing
Published: May 2008

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