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Performance Measurement and Leisure Management

by

ISBN 13: 9780415553827

Format: Hardcover (168 pages)
Publisher: Routledge
Published: 15 Sep 2009

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Lived Experiences of Public Consumption: Encounters with Value in Marketplaces on Five Continents (Consumption and Public Life)

by

ISBN 13: 9780230517042

Format: Hardcover (272 pages)
Publisher: Palgrave Macmillan
Published: 27 Feb 2008

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The Intimate Supply Chain: Leveraging the Supply Chain to Manage the Customer Experience (Series on Resource Management)

by David Frederick Ross

ISBN 13: 9781420064971

Format: Hardcover (304 pages)
Publisher: Auerbach Publications
Published: 16 Jun 2008

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Call Centers for Dummies

by Real Bergevin,Afshan Kinder,Winston Siegel,Bruce Simpson

ISBN 13: 9780470677438

Format: Paperback (408 pages)
Publisher: John Wiley & Sons
Published: 17 Sep 2010

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Customer Satisfaction Planning

by Thomas T. Hirata

ISBN 13: 9781420083811

Format: Hardcover (120 pages)
Publisher: Productivity Press
Published: 06 Oct 2008

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So You've Networked - Now What?: A Guide for Gaining and Retaining Clients

by Juli Treadway

ISBN 13: 9781414001159

Format: Paperback (144 pages)
Publisher: AuthorHouse
Published: 28 Nov 2003

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The Big Book of People Skills Games: Quick, Effective Activities for Making Great Impressions, Boosting Problem-Solving Skills and Improving Customer ... and Improved Customer Serv (Big Book Series)

by Edward Scannell,Colleen Rickenbacher

ISBN 13: 9780071745093

Format: Paperback (272 pages)
Publisher: McGraw-Hill Professional
Published: 01 Aug 2010

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Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD

ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

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Service Innovation: How to Go from Customer Needs to Breakthrough Services

by N/A

ISBN 13: 9780071713009

Format: Hardcover (304 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jul 2010

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A Practical Guide to CRM: Building More Profitable Customer Relationships

by N/A

ISBN 13: 9781578201020

Format: Paperback (250 pages)
Publisher: CMP
Published: 05 Feb 2002

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Eukaryotic Transcription Factors

by David S. Latchman

ISBN 13: 9780123739834

Format: Paperback (488 pages)
Publisher: Academic Press
Published: 12 Sep 2007

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Listening to the Voice of the Market

by R. Eric Reidenbach

ISBN 13: 9781420093308

Format: Hardcover (205 pages)
Publisher: Productivity Press
Published: 16 Dec 2009

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