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Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing

by Vavra

ISBN 13: 9780786304059

Format: Paperback (292 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 May 1995

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Calming Upset Customers (Fifty-Minute S.)

by Rebecca L. Morgan,Tony Hick

ISBN 13: 9780931961656

Format: Paperback (74 pages)
Publisher: Crisp Publications Inc
Published: 01 Jun 1989

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Involving Customers in New Service Development (Series on Technology Management)

by

ISBN 13: 9781860946691

Format: Hardcover (332 pages)
Publisher: Imperial College Press
Published: 13 Oct 2006

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CUSTOMER CARE 3RD EDITION

by Sarah Cook

ISBN 13: 9780749432362

Format: Paperback (224 pages)
Publisher: Kogan Page
Published: 01 Jul 2000
Other Format: Paperback

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Customer Service: A Practical Approach

by Elaine K. Harris

ISBN 13: 9780135109311

Format: Paperback (177 pages)
Publisher: Pearson Education
Published: 29 May 2009

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The Language of Trust: Selling Ideas in a World of Skeptics

by Michael Maslansky,Scott West,Gary DeMoss

ISBN 13: 9780735204560

Format: Paperback (288 pages)
Publisher: Prentice Hall Press
Published: 03 May 2011

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CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century

by Paul Greenberg

ISBN 13: 9780072231731

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Osborne
Published: 01 Aug 2004

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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

by Chris Daffy

ISBN 13: 9781860761133

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: Mar 1999
Other Format: Paperback

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25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)

by Ian. Linton

ISBN 13: 9780273609742

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 24 Mar 1995

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Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right!

by Lior Arussy

ISBN 13: 9780471713920

Format: Hardcover (224 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2005

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Customer Oriented Software Quality Assurance

by Frank P. Ginac

ISBN 13: 9780135714645

Format: Paperback (160 pages)
Publisher: Prentice Hall
Published: 19 Dec 1997

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Treat Your Customers: Thirty Cash Cow Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store

by Bob Miglani

ISBN 13: 9781401301989

Format: Hardcover (160 pages)
Publisher: Hyperion
Published: 07 Sep 2006

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