Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing
by Vavra
ISBN 13: 9780786304059
Format: Paperback (292 pages) Publisher: McGraw-Hill Inc.,US Published: 01 May 1995
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Calming Upset Customers (Fifty-Minute S.)
by Rebecca L. Morgan,Tony Hick
ISBN 13: 9780931961656
Format: Paperback (74 pages) Publisher: Crisp Publications Inc Published: 01 Jun 1989
Involving Customers in New Service Development (Series on Technology Management)
by
ISBN 13: 9781860946691
Format: Hardcover (332 pages) Publisher: Imperial College Press Published: 13 Oct 2006
CUSTOMER CARE 3RD EDITION
by Sarah Cook
ISBN 13: 9780749432362
Format: Paperback (224 pages) Publisher: Kogan Page Published: 01 Jul 2000 Other Format: Paperback
Customer Service: A Practical Approach
by Elaine K. Harris
ISBN 13: 9780135109311
Format: Paperback (177 pages) Publisher: Pearson Education Published: 29 May 2009
The Language of Trust: Selling Ideas in a World of Skeptics
by Michael Maslansky,Scott West,Gary DeMoss
ISBN 13: 9780735204560
Format: Paperback (288 pages) Publisher: Prentice Hall Press Published: 03 May 2011
CRM at the Speed of Light, Third Edition: Essential Customer Strategies for the 21st Century
by Paul Greenberg
ISBN 13: 9780072231731
Format: Hardcover (384 pages) Publisher: McGraw-Hill Osborne Published: 01 Aug 2004
Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
by Chris Daffy
ISBN 13: 9781860761133
Format: Paperback (240 pages) Publisher: Oak Tree Press Published: Mar 1999 Other Format: Paperback
25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)
by Ian. Linton
ISBN 13: 9780273609742
Format: Paperback (192 pages) Publisher: Financial Times/ Prentice Hall Published: 24 Mar 1995
Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right!
by Lior Arussy
ISBN 13: 9780471713920
Format: Hardcover (224 pages) Publisher: John Wiley & Sons Published: 11 Mar 2005
Customer Oriented Software Quality Assurance
by Frank P. Ginac
ISBN 13: 9780135714645
Format: Paperback (160 pages) Publisher: Prentice Hall Published: 19 Dec 1997
Treat Your Customers: Thirty Cash Cow Lessons on Service and Sales That I Learned at My Family's Dairy Queen Store
by Bob Miglani
ISBN 13: 9781401301989
Format: Hardcover (160 pages) Publisher: Hyperion Published: 07 Sep 2006