Buy Used and New Customer Services Books

Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

by Chris Daffy

ISBN 13: 9781860761133

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: Mar 1999
Other Format: Paperback

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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty: 33 (J-B Lencioni Series)

by Patrick M. Lencioni

ISBN 13: 9780787976392

Format: Hardcover (240 pages)
Publisher: Jossey-Bass
Published: 19 Feb 2010

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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

by Ken Blanchard,Kenneth Blanchard,Jim Ballard

ISBN 13: 9780743270281

Format: Hardcover (208 pages)
Publisher: Free Press
Published: 02 Nov 2004

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Smart Things to Know About Customers

by Ros Jay

ISBN 13: 9781841120379

Format: Paperback (202 pages)
Publisher: Capstone
Published: 08 Aug 2000

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25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)

by Ian. Linton

ISBN 13: 9780273609742

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 24 Mar 1995

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard

ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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Microsoft Dynamics CRM 4.0 Unleashed

by Marc J. Wolenik, Damian Sinay

ISBN 13: 9780672329708

Format: Paperback (864 pages)
Publisher: Sams
Published: 05 Mar 2008

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151 Quick Ideas to Get New Customers (151 Quick Ideas)

by Jerry R. Wilson

ISBN 13: 9781564148308

Format: Paperback (151 pages)
Publisher: Career Press
Published: 13 Oct 2005

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Beyond Customer Service: Effective Programs for Retaining Your Customers (50-Minute Series)

by Richard F. Gerson

ISBN 13: 9781560524618

Format: Paperback (120 pages)
Publisher: Course Technology Inc
Published: 17 Feb 1998

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Achieving Excellence through Customer Service

by John Tschohl

ISBN 13: 9780130051257

Format: Hardcover (736 pages)
Publisher: Prentice Hall
Published: 19 Mar 1991

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Successful Large Account Management

by Robert B. Miller, Stephen E. Heiman

ISBN 13: 9780805013047

Format: Hardcover (218 pages)
Publisher: Henry Holt & Co
Published: Jun 1991
Other Format: Paperback

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Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction

by Madeline Bodin

ISBN 13: 9781578200269

Format: Paperback (144 pages)
Publisher: Routledge
Published: Dec 1998

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