Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
by Chris Daffy
ISBN 13: 9781860761133
Format: Paperback (240 pages) Publisher: Oak Tree Press Published: Mar 1999 Other Format: Paperback
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Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty: 33 (J-B Lencioni Series)
by Patrick M. Lencioni
ISBN 13: 9780787976392
Format: Hardcover (240 pages) Publisher: Jossey-Bass Published: 19 Feb 2010
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
by Ken Blanchard,Kenneth Blanchard,Jim Ballard
ISBN 13: 9780743270281
Format: Hardcover (208 pages) Publisher: Free Press Published: 02 Nov 2004
Smart Things to Know About Customers
by Ros Jay
ISBN 13: 9781841120379
Format: Paperback (202 pages) Publisher: Capstone Published: 08 Aug 2000
25 Tips for Excellent Customer Service: An Action Plan for Service Success (Institute of Management)
by Ian. Linton
ISBN 13: 9780273609742
Format: Paperback (192 pages) Publisher: Financial Times/ Prentice Hall Published: 24 Mar 1995
CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company
by Ken Blanchard
ISBN 13: 9780007210503
Format: Paperback (208 pages) Publisher: HarperNonFiction Published: 07 Nov 2005
Microsoft Dynamics CRM 4.0 Unleashed
by Marc J. Wolenik, Damian Sinay
ISBN 13: 9780672329708
Format: Paperback (864 pages) Publisher: Sams Published: 05 Mar 2008
151 Quick Ideas to Get New Customers (151 Quick Ideas)
by Jerry R. Wilson
ISBN 13: 9781564148308
Format: Paperback (151 pages) Publisher: Career Press Published: 13 Oct 2005
Beyond Customer Service: Effective Programs for Retaining Your Customers (50-Minute Series)
by Richard F. Gerson
ISBN 13: 9781560524618
Format: Paperback (120 pages) Publisher: Course Technology Inc Published: 17 Feb 1998
Achieving Excellence through Customer Service
by John Tschohl
ISBN 13: 9780130051257
Format: Hardcover (736 pages) Publisher: Prentice Hall Published: 19 Mar 1991
Successful Large Account Management
by Robert B. Miller, Stephen E. Heiman
ISBN 13: 9780805013047
Format: Hardcover (218 pages) Publisher: Henry Holt & Co Published: Jun 1991 Other Format: Paperback
Maximizing Call Center Performance: 136 Innovative Ideas for Increasing Productivity and Customer Satisfaction
by Madeline Bodin
ISBN 13: 9781578200269
Format: Paperback (144 pages) Publisher: Routledge Published: Dec 1998