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Working with Difficult People Working with Difficult People by Muriel Solomon

Working with Difficult People

by Muriel Solomon


ISBN 13: 9780139573903

Format: Paperback (296 pages)
Publisher: Prentice Hall
Published: 01 Mar 1990

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Customer Management Excellence: Successful Strategies from Service Leaders Customer Management Excellence: Successful Strategies from Service Leaders by Mike Faulkner

Customer Management Excellence: Successful Strategies from Service Leaders

by Mike Faulkner


ISBN 13: 9780470848531

Format: Hardcover (224 pages)
Publisher: Wiley
Published: 25 Oct 2002

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Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action) Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action) by Merlin Stone, Neil Woodcock, Liz Machtynger

Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)

by Merlin Stone, Neil Woodcock, Liz Machtynger


ISBN 13: 9780749427009

Format: Paperback (228 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 2000
Other Format: Paperback

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Principles of Services Marketing Principles of Services Marketing by Adrian Palmer

Principles of Services Marketing

by Adrian Palmer


ISBN 13: 9780077094348

Format: Paperback (340 pages)
Publisher: McGraw-Hill Publishing Co.
Published: May 1998
Other Format: Paperback

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Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press) Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press) by James Teboul

Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

by James Teboul


ISBN 13: 9780230006607

Format: Illustrated (160 pages)
Publisher: Palgrave Macmillan
Published: 13 Oct 2006

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Relationship Selling (Fell's Official Know-it-all Guide) Relationship Selling (Fell's Official Know-it-all Guide) by Orv Owens

Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens


ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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Customer Management Scorecard: Managing CRM for Profit Customer Management Scorecard: Managing CRM for Profit by Merlin Stone, Neil Woodcock, Bryan Foss

Customer Management Scorecard: Managing CRM for Profit

by Merlin Stone, Neil Woodcock, Bryan Foss


ISBN 13: 9780749438951

Format: Hardcover (428 pages)
Publisher: Kogan Page
Published: 14 Nov 2002

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Consumed: Rethinking Business in the Era of Mindful Spending Consumed: Rethinking Business in the Era of Mindful Spending by N/A

Consumed: Rethinking Business in the Era of Mindful Spending

by N/A


ISBN 13: 9780230101784

Format: Hardcover (256 pages)
Publisher: Palgrave Macmillan
Published: 06 Aug 2010

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Cause for Success: Companies That Put Profit Second and Come in First Cause for Success: Companies That Put Profit Second and Come in First by Michael Banks, Christine Arena

Cause for Success: Companies That Put Profit Second and Come in First

by Michael Banks, Christine Arena


ISBN 13: 9781577314578

Format: Paperback (256 pages)
Publisher: New World Library
Published: 30 Nov 2004

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Integrated Account Management Integrated Account Management by Mark A. Peck

Integrated Account Management

by Mark A. Peck


ISBN 13: 9780814403334

Format: Hardcover (336 pages)
Publisher: Amacom
Published: 30 Mar 1997

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Exceptional Care for Your Valued Client Exceptional Care for Your Valued Client by Bob Nicoll, LuAnn Buechler

Exceptional Care for Your Valued Client

by Bob Nicoll, LuAnn Buechler


ISBN 13: 9781907722240

Format: Paperback (278 pages)
Publisher: Ecademy Press
Published: 22 Apr 2011

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Customer Care Customer Care by Sarah Cook

Customer Care

by Sarah Cook


ISBN 13: 9780749420758

Format: Paperback (224 pages)
Publisher: Kogan Page Ltd
Published: 21 Mar 1997
Other Format: Paperback

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