Working with Difficult People
by Muriel Solomon
ISBN 13: 9780139573903
Format: Paperback (296 pages) Publisher: Prentice Hall Published: 01 Mar 1990
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Customer Management Excellence: Successful Strategies from Service Leaders
by Mike Faulkner
ISBN 13: 9780470848531
Format: Hardcover (224 pages) Publisher: Wiley Published: 25 Oct 2002
Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)
by Merlin Stone, Neil Woodcock, Liz Machtynger
ISBN 13: 9780749427009
Format: Paperback (228 pages) Publisher: Kogan Page Ltd Published: 01 Apr 2000 Other Format: Paperback
Principles of Services Marketing
by Adrian Palmer
ISBN 13: 9780077094348
Format: Paperback (340 pages) Publisher: McGraw-Hill Publishing Co. Published: May 1998 Other Format: Paperback
Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)
by James Teboul
ISBN 13: 9780230006607
Format: Illustrated (160 pages) Publisher: Palgrave Macmillan Published: 13 Oct 2006
Relationship Selling (Fell's Official Know-it-all Guide)
by Orv Owens
ISBN 13: 9780883910696
Format: Paperback (224 pages) Publisher: Frederick Fell Published: 01 Jan 2003
Customer Management Scorecard: Managing CRM for Profit
by Merlin Stone, Neil Woodcock, Bryan Foss
ISBN 13: 9780749438951
Format: Hardcover (428 pages) Publisher: Kogan Page Published: 14 Nov 2002
Consumed: Rethinking Business in the Era of Mindful Spending
by N/A
ISBN 13: 9780230101784
Format: Hardcover (256 pages) Publisher: Palgrave Macmillan Published: 06 Aug 2010
Cause for Success: Companies That Put Profit Second and Come in First
by Michael Banks, Christine Arena
ISBN 13: 9781577314578
Format: Paperback (256 pages) Publisher: New World Library Published: 30 Nov 2004
Integrated Account Management
by Mark A. Peck
ISBN 13: 9780814403334
Format: Hardcover (336 pages) Publisher: Amacom Published: 30 Mar 1997
Exceptional Care for Your Valued Client
by Bob Nicoll, LuAnn Buechler
ISBN 13: 9781907722240
Format: Paperback (278 pages) Publisher: Ecademy Press Published: 22 Apr 2011
Customer Care
by Sarah Cook
ISBN 13: 9780749420758
Format: Paperback (224 pages) Publisher: Kogan Page Ltd Published: 21 Mar 1997 Other Format: Paperback