Buy Used and New Customer Services Books

Working with Difficult People

by Muriel Solomon

ISBN 13: 9780139573903

Format: Paperback (296 pages)
Publisher: Prentice Hall
Published: 01 Mar 1990

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ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle

by Michael J. Nick, Kurt M. Koenig

ISBN 13: 9780793187997

Format: Hardcover (336 pages)
Publisher: Kaplan Business
Published: 01 Sep 2004

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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building

by Donna Fluss

ISBN 13: 9780814472569

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2005

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Business of Service Management: (The Lean Communications Provider) Managing Profitably in the Global Communications Market

by Keith Willets,Elizabeth B. Adams

ISBN 13: 9780070703063

Format: Paperback (252 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Jun 1996

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Principles of Services Marketing

by Adrian Palmer

ISBN 13: 9780077094348

Format: Paperback (340 pages)
Publisher: McGraw-Hill Publishing Co.
Published: May 1998
Other Format: Paperback

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Relationship Marketing: Text and Cases (CIM Professional Development S.)

by Helen Peck,Martin Christopher,Moira Clark,Adrian Payne

ISBN 13: 9780750636261

Format: Hardcover (524 pages)
Publisher: Routledge
Published: 13 May 1999

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Successful Large Account Management

by Robert Bruce Miller,Miller,Tad Tuleja

ISBN 13: 9780446393560

Format: Paperback (218 pages)
Publisher: Warner Books
Published: May 1992
Other Format: Hardcover, Illustrated

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Help Desk Management in a Week

by Jacqueline Chapman

ISBN 13: 9780340849743

Format: Paperback (96 pages)
Publisher: Hodder Arnold
Published: 28 Mar 2003

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Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing

by Vavra

ISBN 13: 9780786304059

Format: Paperback (292 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 May 1995

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Customer-Centered Product Development: Creating Successful Products through Smart Requirements Management

by Hooks

ISBN 13: 9780814405680

Format: Hardcover (271 pages)
Publisher: Amacom
Published: 01 Oct 2000

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Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens

ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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Attraction Marketing

by Annie Meachem

ISBN 13: 9780954568153

Format: Paperback (132 pages)
Publisher: Lean Marketing Press
Published: 24 Mar 2005

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