Principles of Services Marketing
by Adrian Palmer
ISBN 13: 9780077094348
Format: Paperback (340 pages) Publisher: McGraw-Hill Publishing Co. Published: May 1998 Other Format: Paperback
Save for later
Attraction Marketing
by Annie Meachem
ISBN 13: 9780954568153
Format: Paperback (132 pages) Publisher: Lean Marketing Press Published: 24 Mar 2005
The Invisible Touch: The Four Keys to Modern Marketing
by Harry Beckwith
ISBN 13: 9781587990670
Format: Paperback (256 pages) Publisher: Texere Publishing Published: 01 Mar 2001
Relationship Selling (Fell's Official Know-it-all Guide)
by Orv Owens
ISBN 13: 9780883910696
Format: Paperback (224 pages) Publisher: Frederick Fell Published: 01 Jan 2003
Aftermarketing Ppr: How to Keep Customers for Life through Relationship Marketing
by Vavra
ISBN 13: 9780786304059
Format: Paperback (292 pages) Publisher: McGraw-Hill Inc.,US Published: 01 May 1995
Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)
by Merlin Stone, Neil Woodcock, Liz Machtynger
ISBN 13: 9780749427009
Format: Paperback (228 pages) Publisher: Kogan Page Ltd Published: 01 Apr 2000 Other Format: Paperback
Strategic Customer Management: Strategizing the Sales Organization
by Nigel F. Piercy, Nikala Lane
ISBN 13: 9780199544509
Format: Illustrated (338 pages) Publisher: OUP Oxford Published: 12 Mar 2009
One to One Manager: Real World Lessons in Customer Relationship Management
by Don Peppers, Martha Rogers Ph.D
ISBN 13: 9780385494083
Format: Hardcover (268 pages) Publisher: Bantam Doubleday Dell Publishing Group Published: 01 Nov 1999
Customer Service and Support: Implementing Effective Strategies (Financial Times Series)
by Colin Armistead,Graham Clark
ISBN 13: 9780273032731
Format: Hardcover (256 pages) Publisher: Pearson Education Limited Published: 29 Apr 1992
CRM at the Speed of Light, 2/e
by Paul Greenberg
ISBN 13: 9780072224160
Format: Hardcover (480 pages) Publisher: McGraw-Hill Osborne Published: 01 Jun 2002 Other Format: Hardcover
Customer Relationship Management: A Strategic Imperative in the World of E-business (Pricewaterhouse Coopers)
by Stanley A. Brown
ISBN 13: 9780471644095
Format: Hardcover (345 pages) Publisher: John Wiley & Sons Published: 14 Jun 2000
Cause for Success: Companies That Put Profit Second and Come in First
by Michael Banks, Christine Arena
ISBN 13: 9781577314578
Format: Paperback (256 pages) Publisher: New World Library Published: 30 Nov 2004