Buy Used and New Customer Services Books

What Customers Really Want: Bridging the Gap Between What Your Company Offers and What Your Clients Crave

by Scott McKain

ISBN 13: 9780785288367

Format: Paperback (224 pages)
Publisher: Nelson Business
Published: 01 Oct 2006

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Marketing Customer Interface 2002-2003 (CIM Coursebook)

by Rosemary Phipps, Craig Simmons

ISBN 13: 9780750657044

Format: Paperback (440 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 20 Jun 2002

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Sport and Policy (Sport Management)

by Barrie Houlihan

ISBN 13: 9780750685948

Format: Paperback (216 pages)
Publisher: Routledge
Published: 01 Sep 2009

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The Service-dominant Logic of Marketing: Dialog, Debate, and Directions

by N/A

ISBN 13: 9780765614919

Format: Paperback (449 pages)
Publisher: M.E. Sharpe
Published: 01 Feb 2006

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Working with Difficult People

by Muriel Solomon

ISBN 13: 9780139573903

Format: Paperback (296 pages)
Publisher: Prentice Hall
Published: 01 Mar 1990

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Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)

by Merlin Stone, Neil Woodcock, Liz Machtynger

ISBN 13: 9780749427009

Format: Paperback (228 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 2000
Other Format: Paperback

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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building

by Donna Fluss

ISBN 13: 9780814472569

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2005

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Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (Voices That Matter)

by Nathan Shedroff, Steve Diller, Darrel Rhea

ISBN 13: 9780321552341

Format: Paperback (160 pages)
Publisher: New Riders
Published: 05 Feb 2008

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Principles of Services Marketing

by Adrian Palmer

ISBN 13: 9780077094348

Format: Paperback (340 pages)
Publisher: McGraw-Hill Publishing Co.
Published: May 1998
Other Format: Paperback

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Batteries Included!: Creating Legendary Service

by Nigel Barlow

ISBN 13: 9780712680684

Format: Paperback (288 pages)
Publisher: Random House Business
Published: 01 Jun 2001
Other Format: Hardcover

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Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens

ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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Broken Windows, Broken Business: How the Smallest Remedies Reap the Biggest Rewards

by Michael Levine

ISBN 13: 9780446698481

Format: Paperback (192 pages)
Publisher: Business Plus Imports
Published: 09 Nov 2006

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