Managing Knock Your Socks Off Service: Second Edition revisions by Chip Bell and Dave Zielinski
by Chip R. Bell,Ron Zemke
ISBN 13: 9780814473689
Format: Paperback (232 pages) Publisher: Amacom Published: 01 May 2007 Other Format: Paperback
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Becoming the Best:: How to Gain Company-wide Commitment to Total Quality
by Barry Popplewell,Alan Wildsmith
ISBN 13: 9780566028779
Format: Paperback (154 pages) Publisher: Gower Publishing Ltd Published: 06 Dec 1990 Other Format: Hardcover
Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'
by Harry Alder
ISBN 13: 9780749433666
Format: Paperback (256 pages) Publisher: Kogan Page Published: 01 Apr 2001
Marketing Customer Interface 2002-2003 (CIM Coursebook)
by Rosemary Phipps, Craig Simmons
ISBN 13: 9780750657044
Format: Paperback (440 pages) Publisher: Butterworth-Heinemann Ltd Published: 20 Jun 2002
CIM Coursebook 05/06 Customer Communications
by Maggie Jones
ISBN 13: 9780750666435
Format: Illustrated (296 pages) Publisher: A Butterworth-Heinemann Title Published: 27 Jun 2005
Cim Advanced Certificate - Paper 5: the Marketing/Customer Interface: Exam Dates - 12-01, 06-02: Practice and Revision Kit (2001) (Cim Revision Kit)
by BPP
ISBN 13: 9780751748949
Format: Paperback Publisher: BPP Publishing Ltd Published: 30 Sep 2001 Other Format: Paperback
Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)
ISBN 13: 9780751741261
Format: Paperback Publisher: BPP Publishing Ltd Published: 30 Aug 2002
CIM Coursebook 01/02 Marketing Customer Interface
by Rosemary Phipps,Craig Simmons
ISBN 13: 9780750653077
Format: Paperback (400 pages) Publisher: A Butterworth-Heinemann Title Published: 21 Jun 2001
CIM Customer Communications 2004: Study Text (Cim Study Text)
by BPP Professional Education
ISBN 13: 9780751715873
Format: Paperback Publisher: BPP Professional Education Published: 31 May 2004
One To One Future: Building Business Relationships One Customer at a Time
by Don Peppers,Martha Rogers
ISBN 13: 9780749913984
Format: Hardcover (464 pages) Publisher: Piatkus Published: 29 Sep 1994 Other Format: Paperback
Working with Difficult People
by Muriel Solomon
ISBN 13: 9780139573903
Format: Paperback (296 pages) Publisher: Prentice Hall Published: 01 Mar 1990
The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building
by Donna Fluss
ISBN 13: 9780814472569
Format: Hardcover (208 pages) Publisher: Amacom Published: 01 Aug 2005