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Excellent Client Service Excellent Client Service by Heather Stewart

Excellent Client Service

by Heather Stewart


ISBN 13: 9781853287770

Format: Paperback (224 pages)
Publisher: The Law Society
Published: 07 Feb 2003

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Used : $7.90  
 
Used : $7.90
Incredible Customer Service: The Final Test Incredible Customer Service: The Final Test by David Freemantle

Incredible Customer Service: The Final Test

by David Freemantle


ISBN 13: 9780077077532

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Nov 1992
Other Format: Paperback

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Bargain Bin Item

Used : $8.00  
 
Used : $8.00
Handbook of Customer Satisfaction Measurement Handbook of Customer Satisfaction Measurement by Nigel Hill

Handbook of Customer Satisfaction Measurement

by Nigel Hill


ISBN 13: 9780566077661

Format: Hardcover (310 pages)
Publisher: Gower Publishing Ltd
Published: 12 Dec 1996

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Used : $8.32  
 
Used : $8.32
Superior Customer Service: How to Keep Customers Racing Back to Your Business - Time-Tested Examples from Leading Companies Superior Customer Service: How to Keep Customers Racing Back to Your Business - Time-Tested Examples from Leading Companies by Dan W. Blacharski

Superior Customer Service: How to Keep Customers Racing Back to Your Business - Time-Tested Examples from Leading Companies

by Dan W. Blacharski


ISBN 13: 9780910627528

Format: Paperback (282 pages)
Publisher: Atlantic Publishing Co
Published: 30 Jun 2006

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Used : $8.39  
 
Used : $8.39
Seven Secrets Of Service Strategy Seven Secrets Of Service Strategy by Jacques Horovitz

Seven Secrets Of Service Strategy

by Jacques Horovitz


ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

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Used : $8.70  
 
Used : $8.70
Customer Mania!: It's Never Too Late to Build a Customer-Focused Company Customer Mania!: It's Never Too Late to Build a Customer-Focused Company by Ken Blanchard

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

by Ken Blanchard


ISBN 13: 9780007201396

Format: Hardcover (256 pages)
Publisher: HarperCollins
Published: 03 Jan 2005
Other Format: Hardcover

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Used : $8.94  
 
Used : $8.94
The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) by Pat Cochrane

The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

by Pat Cochrane


ISBN 13: 9780273611745

Format: Paperback (184 pages)
Publisher: Financial Times Prentice Hall
Published: 12 Jan 1995

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Used : $8.94  
 
Used : $8.94
Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional) Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional) by Tim Owen

Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional)

by Tim Owen


ISBN 13: 9781856044776

Format: Paperback (114 pages)
Publisher: Facet Publishing
Published: 17 Mar 2003

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Used : $8.94  
 
Used : $8.94
Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life by Chris Daffy

Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

by Chris Daffy


ISBN 13: 9781860761133

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: Mar 1999
Other Format: Paperback

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Used : $9.04  
 
Used : $9.04
Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series) Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series) by Brian Clegg

Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series)

by Brian Clegg


ISBN 13: 9780273649311

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 07 Sep 2000

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Used : $9.29  
 
Used : $9.29
Harvard Business Review on Increasing Customer Loyalty Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review

Harvard Business Review on Increasing Customer Loyalty

by Harvard Business Review


ISBN 13: 9781422162521

Format: Paperback (240 pages)
Publisher: Harvard Business School Press
Published: 01 Apr 2011

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Used : $9.29  
New : $19.32  
Used : $9.29 New : $19.32
Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods by Bob E. Hayes

Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods

by Bob E. Hayes


ISBN 13: 9780873897433

Format: Hardcover (312 pages)
Publisher: ASQ Quality Press
Published: 31 Jul 2008

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Used : $9.42  
 
Used : $9.42