Buy Used and New Customer Services Books

Customer Message Management: Increasing Marketing's Impact on Selling: Selling More Through Customer-Ready (American Marketing Association)

by Tim Riesterer

ISBN 13: 9780324313161

Format: Hardcover (192 pages)
Publisher: South-Western, Division of Thomson Learning
Published: 15 Sep 2005

Save for later

Customer Relationship Management

by Francis Buttle

ISBN 13: 9780750655026

Format: Paperback (384 pages)
Publisher: A Butterworth-Heinemann Title
Published: 12 Nov 2003

Save for later

Join the Conversation: How to Engage Marketing-Weary Consumers with the Power of Community, Dialogue, and Partnership

by Joseph Jaffe

ISBN 13: 9780470137321

Format: Hardcover (320 pages)
Publisher: Wiley
Published: 06 Nov 2007

Save for later

One to One Fieldbook: A Complete Toolkit for Implementing Tool Marketing

by Don Peppers, Martha Rogers

ISBN 13: 9780385493697

Format: Paperback (432 pages)
Publisher: Bantam Doubleday Dell Publishing Group
Published: 01 Feb 1999
Other Format: Paperback

Save for later

Transform: How Leading Companies are Winning with Disruptive Social Technology

by Christopher Morace,Sara Gaviser Leslie

ISBN 13: 9780071826594

Format: Illustrated (256 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2013

Save for later

A Marketing Action Plan for the Growing Business (Business enterprise)

by John Leppard, Shailendra Vyakarnam

ISBN 13: 9780749413132

Format: Paperback (208 pages)
Publisher: Kogan Page
Published: 1995
Other Format: Paperback

Save for later

Consumer Services and Economic Development

by Colin C. Williams

ISBN 13: 9780415145053

Format: Illustrated (308 pages)
Publisher: Routledge
Published: 17 Apr 1997

Save for later

Handbook of Customer Satisfaction and Loyalty Measurement

by Nigel Hill, Jim Alexander

ISBN 13: 9780566081941

Format: Hardcover (290 pages)
Publisher: Gower Publishing Ltd
Published: 30 Aug 2000

Save for later

Collaborative Customer Relationship Management: Taking CRM to the Next Level

by

ISBN 13: 9783540002277

Format: Hardcover (273 pages)
Publisher: Springer
Published: 08 Aug 2003

Save for later

Services Marketing European Perspectives

by Chris Lovelock,Barbara Lewis,Sandra Vandermerwe

ISBN 13: 9780130959911

Format: Paperback (736 pages)
Publisher: Financial Times/ Prentice Hall
Published: 11 Mar 1999
Other Format: Hardcover, Paperback

Save for later

Adaptive Coaching: The Art and Practice of a Client-Centered Approach to Performance Improvement

by Karen I. Spear,Terry R. Bacon

ISBN 13: 9780891061878

Format: Hardcover (328 pages)
Publisher: Davies-Black
Published: 31 Oct 2003

Save for later

Customer Care

by Sarah Cook

ISBN 13: 9780749420758

Format: Paperback (224 pages)
Publisher: Kogan Page Ltd
Published: 21 Mar 1997
Other Format: Paperback

Save for later