Buy Used and New Customer Services Books

Customers.Com: How to Create a Profitable Business Strategy for the Internet and Beyond

by Patricia B. Seybold,Ronni T. Marshak

ISBN 13: 9780812930375

Format: Hardcover (360 pages)
Publisher: Times Books
Published: Nov 1998

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Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes

ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

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One: A Consumer Revolution for Business

by Stefan Engeseth

ISBN 13: 9781904879367

Format: Paperback (240 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 31 Jan 2006

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One To One Future: Building Business Relationships One Customer at a Time

by Don Peppers,Martha Rogers

ISBN 13: 9780749913984

Format: Hardcover (464 pages)
Publisher: Piatkus
Published: 29 Sep 1994
Other Format: Paperback

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Marketing Customer Interface 2002-2003 (CIM Coursebook)

by Rosemary Phipps, Craig Simmons

ISBN 13: 9780750657044

Format: Paperback (440 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 20 Jun 2002

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Becoming the Best:: How to Gain Company-wide Commitment to Total Quality

by Barry Popplewell,Alan Wildsmith

ISBN 13: 9780566028779

Format: Paperback (154 pages)
Publisher: Gower Publishing Ltd
Published: 06 Dec 1990
Other Format: Hardcover

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Customer Management Scorecard: Managing CRM for Profit

by Merlin Stone, Neil Woodcock, Bryan Foss

ISBN 13: 9780749438951

Format: Hardcover (428 pages)
Publisher: Kogan Page
Published: 14 Nov 2002

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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))

by Susan Nash, Derek Nash

ISBN 13: 9781857035643

Format: Paperback (208 pages)
Publisher: How To Books Ltd
Published: Feb 2000

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Customer First: A Strategy for Quality Service

by Denis Walker

ISBN 13: 9780566075438

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 21 Apr 1994

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How to Increase Sales by Telephone

by Alfred Tack

ISBN 13: 9780749307172

Format: Paperback (224 pages)
Publisher: Hutchinson
Published: May 1990

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The Management of Sales and Customer Relations: Book of Readings

by Bob Hartley, Michael W. Starkey

ISBN 13: 9781861523860

Format: Paperback (351 pages)
Publisher: Thomson Learning
Published: 26 Aug 1996

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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

by Leonardo Inghilleri,Micah Solomon,Horst Schulze

ISBN 13: 9780814415382

Format: Hardcover (192 pages)
Publisher: AMACOM
Published: 16 May 2010

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