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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company Customer Mania!: It's Never Too Late to Build a Customer-Focused Company by Ken Blanchard

Customer Mania!: It's Never Too Late to Build a Customer-Focused Company

by Ken Blanchard


ISBN 13: 9780007201396

Format: Hardcover (256 pages)
Publisher: HarperCollins
Published: 03 Jan 2005
Other Format: Hardcover

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Used : $8.90  
 
Used : $8.90
Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional) Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional) by Tim Owen

Success at the Enquiry Desk: Successful Enquiry Answering - Every Time (The successful LIS professional)

by Tim Owen


ISBN 13: 9781856044776

Format: Paperback (114 pages)
Publisher: Facet Publishing
Published: 17 Mar 2003

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Used : $8.90  
 
Used : $8.90
The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management) by Pat Cochrane

The Customer Only Rings Once: Managing Telephone Contact with Your Customers (Institute of Management)

by Pat Cochrane


ISBN 13: 9780273611745

Format: Paperback (184 pages)
Publisher: Financial Times Prentice Hall
Published: 12 Jan 1995

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Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life by Chris Daffy

Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life

by Chris Daffy


ISBN 13: 9781860761133

Format: Paperback (240 pages)
Publisher: Oak Tree Press
Published: Mar 1999
Other Format: Paperback

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Used : $9.00  
 
Used : $9.00
Harvard Business Review on Increasing Customer Loyalty Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review

Harvard Business Review on Increasing Customer Loyalty

by Harvard Business Review


ISBN 13: 9781422162521

Format: Paperback (240 pages)
Publisher: Harvard Business School Press
Published: 01 Apr 2011

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Used : $9.25  
New : $19.23  
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Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series) Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series) by Brian Clegg

Capturing Customers Hearts: getting your customers to love your products and your company (Financial Times Series)

by Brian Clegg


ISBN 13: 9780273649311

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 07 Sep 2000

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Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods by Bob E. Hayes

Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods

by Bob E. Hayes


ISBN 13: 9780873897433

Format: Hardcover (312 pages)
Publisher: ASQ Quality Press
Published: 31 Jul 2008

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Used : $9.38  
 
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The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management by Ray McKenzie

The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management

by Ray McKenzie


ISBN 13: 9780070860810

Format: Hardcover (367 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Feb 2001

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Used : $9.67  
 
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Customer Loyalty and Success Customer Loyalty and Success by James J. Lynch

Customer Loyalty and Success

by James J. Lynch


ISBN 13: 9780333639108

Format: Hardcover (312 pages)
Publisher: Palgrave Macmillan
Published: 19 Jun 1995

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Used : $10.62  
New : $116.28  
Used : $10.62 New : $116.28
The Engaged Customer: the New Rules of Internet Direct Marketing The Engaged Customer: the New Rules of Internet Direct Marketing by Hans Peter Brondmo, Geoffrey Moore

The Engaged Customer: the New Rules of Internet Direct Marketing

by Hans Peter Brondmo, Geoffrey Moore


ISBN 13: 9780066620787

Format: Hardcover (288 pages)
Publisher: HarperCollins
Published: 19 Dec 2000
Other Format: Paperback

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Used : $11.00  
 
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Customer Relationship Management: How to Turn a Good Business into a Great One (Medical Radiology / Diagnostic Imaging) Customer Relationship Management: How to Turn a Good Business into a Great One (Medical Radiology / Diagnostic Imaging) by Graham Roberts-Phelps

Customer Relationship Management: How to Turn a Good Business into a Great One (Medical Radiology / Diagnostic Imaging)

by Graham Roberts-Phelps


ISBN 13: 9781854181190

Format: Paperback (230 pages)
Publisher: Thorogood
Published: 23 Feb 2001

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Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right! Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right! by Lior Arussy

Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!: Why Customer Strategies Fail and Ten Steps to Do Them Right!

by Lior Arussy


ISBN 13: 9780471713920

Format: Hardcover (224 pages)
Publisher: John Wiley & Sons
Published: 11 Mar 2005

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New : $26.70  
Used : $11.87 New : $26.70