Buy Used and New Customer Services Books

The Management of Sales and Customer Relations: Book of Readings

by Bob Hartley, Michael W. Starkey

ISBN 13: 9781861523860

Format: Paperback (351 pages)
Publisher: Thomson Learning
Published: 26 Aug 1996

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Collaborative Customer Relationship Management: Taking CRM to the Next Level

by

ISBN 13: 9783540002277

Format: Hardcover (273 pages)
Publisher: Springer
Published: 08 Aug 2003

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Successful Customer Relationship Marketing: New Thinking, New Strategies, New Tools for Getting Closer to Your Customers

by Merlin Stone, Bryan Foss

ISBN 13: 9780749435790

Format: Hardcover (448 pages)
Publisher: Kogan Page Ltd
Published: 01 Jul 2001

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e-Market Dominance: How to Use the Internet to Win & Keep Customers

by Brian Ash,Tom Lambert

ISBN 13: 9780077098070

Format: Paperback (220 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Mar 2001

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Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

by Jim Champy

ISBN 13: 9780273727569

Format: Paperback (176 pages)
Publisher: Financial Times/ Prentice Hall
Published: 02 Jul 2009

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The Invisible Touch: The Four Keys to Modern Marketing

by Harry Beckwith

ISBN 13: 9781587990670

Format: Paperback (256 pages)
Publisher: Texere Publishing
Published: 01 Mar 2001
Other Format: Hardcover

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Relationship Selling (Fell's Official Know-it-all Guide)

by Orv Owens

ISBN 13: 9780883910696

Format: Paperback (224 pages)
Publisher: Frederick Fell
Published: 01 Jan 2003

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How to Increase Sales by Telephone

by Alfred Tack

ISBN 13: 9780749307172

Format: Paperback (224 pages)
Publisher: Hutchinson
Published: May 1990

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Management of Service Operations (Book & CD Rom Pack)

by Nevan Wright

ISBN 13: 9780304705283

Format: Paperback (256 pages)
Publisher: Thomson Learning
Published: 22 Jul 1999

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Successful Customer Care In A Week (Successful Business in a Week S.)

by John H. Wellemin

ISBN 13: 9780340627402

Format: Paperback (96 pages)
Publisher: Hodder Arnold H&S
Published: 02 Feb 1995

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The Power of the Purse: How Smart Businesses Are Adapting to the World's Most Important Consumers-Women

by Fara Warner

ISBN 13: 9780131855199

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 08 Sep 2005

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Excellent Client Service

by Heather Stewart

ISBN 13: 9781853287770

Format: Paperback (224 pages)
Publisher: The Law Society
Published: 07 Feb 2003

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