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Marketing Customer Interface 2002-2003 (CIM Coursebook)

by Rosemary Phipps, Craig Simmons

ISBN 13: 9780750657044

Format: Paperback (440 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 20 Jun 2002

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Successful Large Account Management

by Robert Bruce Miller,Miller,Tad Tuleja

ISBN 13: 9780446393560

Format: Paperback (218 pages)
Publisher: Warner Books
Published: May 1992
Other Format: Hardcover

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Working in Partnership: Best Practice in Customer-Supplier Relations

by Barrie G. Dale, Bernard Burnes

ISBN 13: 9780566079979

Format: Hardcover (167 pages)
Publisher: Gower Publishing Ltd
Published: 30 Apr 1998

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Best Practices: Building Your Business with Arthur Andersen's Global Best Practices

by Robert Hiebeler,etc., Thomas Kelly, Charles Ketteman

ISBN 13: 9780684834535

Format: Hardcover (240 pages)
Publisher: Simon & Schuster Ltd
Published: 04 May 1998
Other Format: Paperback

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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))

by Susan Nash, Derek Nash

ISBN 13: 9781857035643

Format: Paperback (208 pages)
Publisher: How To Books Ltd
Published: Feb 2000

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Customer Management Scorecard: Managing CRM for Profit

by Merlin Stone, Neil Woodcock, Bryan Foss

ISBN 13: 9780749438951

Format: Hardcover (428 pages)
Publisher: Kogan Page
Published: 14 Nov 2002

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CRM Handbook, The: A Business Guide to Customer Relationship Management: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)

by Jill Dyché

ISBN 13: 9780201730623

Format: Paperback (332 pages)
Publisher: Addison-Wesley Professional
Published: 09 Aug 2001

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Becoming the Best:: How to Gain Company-wide Commitment to Total Quality

by Barry Popplewell,Alan Wildsmith

ISBN 13: 9780566028779

Format: Paperback (154 pages)
Publisher: Gower Publishing Ltd
Published: 06 Dec 1990
Other Format: Hardcover

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How to Measure Customer Satisfaction

by etc., John Brierley, Nigel Hill, Rob MacDougall

ISBN 13: 9780566081934

Format: Paperback (136 pages)
Publisher: Gower Publishing Ltd
Published: 08 Jun 1999
Other Format: Paperback

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Customer First: A Strategy for Quality Service

by Denis Walker

ISBN 13: 9780566075438

Format: Paperback (168 pages)
Publisher: Gower Publishing Ltd
Published: 21 Apr 1994

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Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

by Leonardo Inghilleri,Micah Solomon,Horst Schulze

ISBN 13: 9780814415382

Format: Hardcover (192 pages)
Publisher: AMACOM
Published: 16 May 2010

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CRM in a week (IAW)

by Naomi Langford-Wood,Brian Slater

ISBN 13: 9780340857663

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton
Published: 27 Sep 2002

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