The Wow Factory: Creating a Customer Focus Revolution in Your Business
by Paul Levesque
ISBN 13: 9780786303861
Format: Hardcover (175 pages) Publisher: McGraw-Hill Education Published: 01 Nov 1994
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Services Marketing European Perspectives
by Chris Lovelock,Barbara Lewis,Sandra Vandermerwe
ISBN 13: 9780130959911
Format: Paperback (736 pages) Publisher: Financial Times/ Prentice Hall Published: 11 Mar 1999 Other Format: Paperback
How to Measure Customer Satisfaction
by etc., John Brierley, Nigel Hill, Rob MacDougall
ISBN 13: 9780566081934
Format: Paperback (136 pages) Publisher: Gower Publishing Ltd Published: 08 Jun 1999 Other Format: Paperback
Successful Large Account Management
by Robert Bruce Miller,Miller,Tad Tuleja
ISBN 13: 9780446393560
Format: Paperback (218 pages) Publisher: Warner Books Published: May 1992 Other Format: Hardcover
Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series)
by John Gattorna
ISBN 13: 9780273706144
Format: Hardcover (352 pages) Publisher: Financial Times/ Prentice Hall Published: 18 May 2006
Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)
by BPP
ISBN 13: 9780751741261
Format: Paperback Publisher: BPP Publishing Ltd Published: 30 Aug 2002
Batteries Included! - Creating Legendary Service
by Nigel Barlow
ISBN 13: 9780712680639
Format: Hardcover (288 pages) Publisher: Random House Business Published: 18 May 2000 Other Format: Paperback
Maximizing Lead Generation: The Complete Guide for B2B Marketers (Que Biz-Tech)
by Ruth P. Stevens
ISBN 13: 9780789741141
Format: Paperback (224 pages) Publisher: QUE Published: 05 Jul 2011
Customer Message Management: Increasing Marketing's Impact on Selling: Selling More Through Customer-Ready (American Marketing Association)
by Tim Riesterer
ISBN 13: 9780324313161
Format: Hardcover (192 pages) Publisher: South-Western, Division of Thomson Learning Published: 15 Sep 2005
Making the Customer Connection: How to Really Know Your Customers and Meet Their Needs (IM)
by Steve Morris, Graham Willcocks, Graham Wilcox
ISBN 13: 9780273616856
Format: Paperback (192 pages) Publisher: Financial Times Prentice Hall Published: 03 Jan 1996
Up Close and Personal?: Customer Relationship Marketing @ Work
by Merlin Stone, Paul R. Gamble, Neil Woodcock
ISBN 13: 9780749430870
Format: Hardcover (288 pages) Publisher: Kogan Page Ltd Published: 01 Sep 1999 Other Format: CD-ROM
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone
by Mitch Joel
ISBN 13: 9780446548236
Format: Hardcover (304 pages) Publisher: Business Plus Published: 07 Sep 2010