Buy Used and New Customer Services Books

Customer Relationship Marketing: Get to Know Your Customers and Win Their Loyalty (Marketing in Action)

by Merlin Stone, Neil Woodcock, Liz Machtynger

ISBN 13: 9780749427009

Format: Paperback (228 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 2000
Other Format: Paperback

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The Wow Factory: Creating a Customer Focus Revolution in Your Business

by Paul Levesque

ISBN 13: 9780786303861

Format: Hardcover (175 pages)
Publisher: McGraw-Hill Education
Published: 01 Nov 1994

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Customer Service Excellence (Business Skills Express Series)

by Debra J. Macneill

ISBN 13: 9781556239694

Format: Paperback (100 pages)
Publisher: McGraw-Hill Professional
Published: 01 May 1993

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Mind to Mind Marketing: How to Communicate with Your Customer as a 'Segment of One': Communicate with Your Customers and Create a 'Segment of One'

by Harry Alder

ISBN 13: 9780749433666

Format: Paperback (256 pages)
Publisher: Kogan Page
Published: 01 Apr 2001

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Successful Large Account Management

by Robert Bruce Miller,Miller,Tad Tuleja

ISBN 13: 9780446393560

Format: Paperback (218 pages)
Publisher: Warner Books
Published: May 1992

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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building

by Donna Fluss

ISBN 13: 9780814472569

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2005

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Customer Service in Leisure and Tourism (Hodder GNVQ - Leisure & Tourism in Action)

by John Edmonds, Debbie Betteridge

ISBN 13: 9780340658406

Format: Paperback (62 pages)
Publisher: Hodder Arnold H&S
Published: 06 May 1997

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Services Marketing European Perspectives

by Chris Lovelock,Barbara Lewis,Sandra Vandermerwe

ISBN 13: 9780130959911

Format: Paperback (736 pages)
Publisher: Financial Times/ Prentice Hall
Published: 11 Mar 1999
Other Format: Paperback

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How to Measure Customer Satisfaction

by etc., John Brierley, Nigel Hill, Rob MacDougall

ISBN 13: 9780566081934

Format: Paperback (136 pages)
Publisher: Gower Publishing Ltd
Published: 08 Jun 1999
Other Format: Paperback

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Living Supply Chains: How to Mobilize the Enterprise Around Delivering What Your Customers Want (Financial Times Series)

by John Gattorna

ISBN 13: 9780273706144

Format: Hardcover (352 pages)
Publisher: Financial Times/ Prentice Hall
Published: 18 May 2006

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Perfect Customer Care (Perfect S.)

by Ted Johns

ISBN 13: 9781844131532

Format: Paperback (224 pages)
Publisher: Random House Business
Published: 07 Aug 2003
Other Format: Paperback

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Cim Certificate - Paper 2: Customer Communications in Marketing: Study Text (2002) (CIM Study Text S.: Certificate)

by BPP

ISBN 13: 9780751741261

Format: Paperback
Publisher: BPP Publishing Ltd
Published: 30 Aug 2002

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