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Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It by Grant Leboff

Sticky Marketing: Why Everything in Marketing Has Changed and What to do About It

by Grant Leboff


ISBN 13: 9780749460501

Format: Paperback (240 pages)
Publisher: Kogan Page
Published: 03 Jan 2011

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The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary! The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary! by Mark Sanborn

The Fred Factor: Every Person's Guide to Making the Ordinary Extraordinary!

by Mark Sanborn


ISBN 13: 9780937539620

Format: Paperback (80 pages)
Publisher: Executive Books
Published: 01 Jun 2002

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Key Account Management: Learning from supplier and customer perspectives (Cim Professional) Key Account Management: Learning from supplier and customer perspectives (Cim Professional) by Malcolm McDonald,Beth Rogers

Key Account Management: Learning from supplier and customer perspectives (Cim Professional)

by Malcolm McDonald,Beth Rogers


ISBN 13: 9780750632782

Format: Paperback (224 pages)
Publisher: Butterworth-Heinemann
Published: 05 May 1998

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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment by Brad Cleveland,Julia Mayben

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

by Brad Cleveland,Julia Mayben


ISBN 13: 9780965909303

Format: Paperback (281 pages)
Publisher: Call Center Pr
Published: 01 Jan 1997

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards by Don Williams,Hales

Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales


ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Killer Web Content: Make the Sale, Deliver the Service, Build the Brand Killer Web Content: Make the Sale, Deliver the Service, Build the Brand by Gerry McGovern

Killer Web Content: Make the Sale, Deliver the Service, Build the Brand

by Gerry McGovern


ISBN 13: 9780713677041

Format: Paperback (220 pages)
Publisher: A & C Black Publishers Ltd
Published: 27 Nov 2006

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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage by David Freemantle

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle


ISBN 13: 9781857882018

Format: Hardcover (256 pages)
Publisher: Nicholas Brealey Publishing
Published: 15 Sep 1998
Other Format: Paperback

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Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO) Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO) by . Gerald Michaelson

Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO)

by . Gerald Michaelson


ISBN 13: 9780071427302

Format: Paperback (240 pages)
Publisher: McGrawHill Education
Published: 01 Oct 2003

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Seven Secrets Of Service Strategy Seven Secrets Of Service Strategy by Jacques Horovitz

Seven Secrets Of Service Strategy

by Jacques Horovitz


ISBN 13: 9780273635772

Format: Hardcover (160 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 1999

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Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech) Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech) by Eric Butow, Rebecca Bollwitt

Blogging to Drive Business: Create and Maintain Valuable Customer Connections (Que Biz-Tech)

by Eric Butow, Rebecca Bollwitt


ISBN 13: 9780789742568

Format: Paperback (192 pages)
Publisher: QUE
Published: 07 Jan 2010

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Managing Customer Value: Creating Quality and Service That Customers Can See Managing Customer Value: Creating Quality and Service That Customers Can See by Bradley T. Gale

Managing Customer Value: Creating Quality and Service That Customers Can See

by Bradley T. Gale


ISBN 13: 9780029110454

Format: Hardcover (424 pages)
Publisher: Macmillan Publishers New Zealand
Published: 01 Oct 1994

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The World of Superservice: Creating Profit through a Passion for Customer Service The World of Superservice: Creating Profit through a Passion for Customer Service by Ken Irons

The World of Superservice: Creating Profit through a Passion for Customer Service

by Ken Irons


ISBN 13: 9780201403848

Format: Paperback (256 pages)
Publisher: Addison Wesley
Published: 22 Aug 1997

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