The Mesh: Why the Future of Business is Sharing
by Lisa Gansky
ISBN 13: 9781591843719
Format: Hardcover (256 pages) Publisher: Penguin Published: 23 Sep 2010
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Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
by Bell
ISBN 13: 9780814477847
Format: Paperback (210 pages) Publisher: Jossey Bass Published: 15 Dec 1992
Delighting Your Customers: Delivering Excellent Customer Service Without Breaking the Bank (Business on a Shoestring)
by Avril Owton
ISBN 13: 9780713675429
Format: Paperback (208 pages) Publisher: A & C Black Publishers Ltd Published: 30 Sep 2007
The Complete Guide to Customer Service (Wiley Series in Training and Development)
by Linda M. Lash
ISBN 13: 9780471624288
Format: Hardcover (240 pages) Publisher: John Wiley & Sons Published: 14 Dec 1988
Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))
by Susan Nash, Derek Nash
ISBN 13: 9781857035643
Format: Paperback (208 pages) Publisher: How To Books Ltd Published: Feb 2000
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Jay R. Galbraith
ISBN 13: 9780787979195
Format: Illustrated (208 pages) Publisher: Jossey-Bass Published: 31 Mar 2005
Beyond the Familiar: Long-Term Growth Through Customer Focus and Innovation
by Patrick Barwise,Sean Meehan
ISBN 13: 9780470976319
Format: Hardcover (184 pages) Publisher: John Wiley & Sons Published: 11 Mar 2011
Bag the Elephant: How to Win and Keep Big Customers
by Steve Kaplan
ISBN 13: 9781885167620
Format: Hardcover (208 pages) Publisher: Bard Press Published: 01 Sep 2005
Return on Customer: Creating maximum value from your scarcest resource
by Don Peppers,Martha Rogers,Ph.D.
ISBN 13: 9781904879343
Format: Paperback (256 pages) Publisher: Cyan Books and Marshall Cavendish Published: 15 Sep 2005
Samurai Selling: The Ancient Art of Modern Service
by Chuck Laughlin
ISBN 13: 9780312118853
Format: Paperback (176 pages) Publisher: St. Martin's Griffin Published: 15 Dec 1994
Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces
by Sandra Vandermerwe
ISBN 13: 9781861563071
Format: Illustrated (314 pages) Publisher: JW Published: 30 Sep 2001 Other Format: Hardcover
Customer Is King: How to Exceed Their Expectations
by Robert Craven
ISBN 13: 9780753509685
Format: Paperback (240 pages) Publisher: Virgin Books Published: 10 Feb 2005