Buy Used and New Customer Services Books

Customer is King: How to Exceed Their Expectations (Virgin business guides)

by Robert Craven

ISBN 13: 9780753506882

Format: Paperback (192 pages)
Publisher: Virgin Books
Published: 04 Jul 2002

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Understanding and Managing Customers

by Isabel Doole,Peter Lancaster,Robin Lowe

ISBN 13: 9780273685623

Format: Illustrated (368 pages)
Publisher: Financial Times/ Prentice Hall
Published: 05 Oct 2004

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Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing

by Frederick Newell

ISBN 13: 9780071357753

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Mar 2000

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Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by Pete Blackshaw

ISBN 13: 9780385522724

Format: Hardcover (208 pages)
Publisher: Broadway Business
Published: 08 Jul 2008

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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)

by Kristin J. Anderson,Ron Zemke,John Bush

ISBN 13: 9780814479704

Format: Paperback (136 pages)
Publisher: Amacom
Published: 01 Nov 1997
Other Format: Paperback

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The Art of Retail Buying: An Insider′s Guide to the Best Practices from the Industry

by Marie–Louise Jacobsen

ISBN 13: 9780470823224

Format: Vinyl Bound (416 pages)
Publisher: John Wiley & Sons
Published: 23 Jan 2009

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Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,Cliff Ferguson,Paul Denvir

ISBN 13: 9780826452535

Format: Paperback (224 pages)
Publisher: Cengage Learning
Published: 31 Jul 1998
Other Format: Paperback

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Citizen Marketers: When People are the Message

by Ben McConnell, Jackie Huba

ISBN 13: 9781419596063

Format: Hardcover (224 pages)
Publisher: Kaplan Business
Published: 01 Dec 2006

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Competitive Customer Care: A Guide to Keeping Customers

by Merlin Stone, Laurie Young

ISBN 13: 9781855240520

Format: Paperback (352 pages)
Publisher: Croner Publications
Published: Jan 1992

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Sense and Respond: The Journey to Customer Purpose

by Susan Barlow,Stephen Parry,Mike Faulkner

ISBN 13: 9781403945730

Format: Illustrated (226 pages)
Publisher: AIAA
Published: 31 May 2005

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All-To-One: The Winning Model for Marketing in the Post Internet Economy

by Steve Luengo-Jones

ISBN 13: 9780077097998

Format: Hardcover (289 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Nov 2000

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Key Account Management: Learning from supplier and customer perspectives (Cim Professional)

by Malcolm McDonald,Beth Rogers

ISBN 13: 9780750632782

Format: Paperback (224 pages)
Publisher: Butterworth-Heinemann
Published: 05 May 1998

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