Buy Used and New Customer Services Books

Total Relationship Marketing: Rethinking Marketing Management (CIM Professional Development)

by Evert Gummesson

ISBN 13: 9780750644631

Format: Paperback (281 pages)
Publisher: A Butterworth-Heinemann Title
Published: 05 May 1999

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Scoring Points: How Tesco Continues to Win Customer Loyalty

by Clive Humby

ISBN 13: 9780749453381

Format: Illustrated (306 pages)
Publisher: Kogan Page
Published: 01 Sep 2008
Other Format: Hardcover

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Relationship Marketing: Exploring Relational Strategies in Marketing

by Mr John Egan

ISBN 13: 9780273713197

Format: Paperback (336 pages)
Publisher: Financial Times/ Prentice Hall
Published: 03 Apr 2008

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Wow! That's What I Call Service: Stories of Great Customer Service from the Wow! Awards

by Don Williams,Hales

ISBN 13: 9781905823161

Format: Paperback (296 pages)
Publisher: Ecademy Press
Published: 02 Jul 2007

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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)

by Robert Bacal

ISBN 13: 9780071444538

Format: Paperback (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Feb 2005

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Crowning the Customer: How to Become Customer-Driven

by Senator Feargal Quinn

ISBN 13: 9780862787639

Format: Paperback (160 pages)
Publisher: O'Brien Press Ltd
Published: 04 Feb 2002
Other Format: Paperback

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101 Ways to Grow Your Business (Lawpack Business Series)

by N/A

ISBN 13: 9781906971793

Format: Paperback (144 pages)
Publisher: Lawpack
Published: 01 Jun 2010
Other Format: Paperback

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Dealing With Demanding Customers: How To Turn Complaints Into Opportunities

by David Martin

ISBN 13: 9780273607298

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 22 Aug 1994

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Peopletalk: Listening Skills

by Judi James

ISBN 13: 9781858355207

Format: Paperback (120 pages)
Publisher: Spiro Press
Published: 30 Sep 1997

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Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing

by N/A

ISBN 13: 9780789742841

Format: Paperback (360 pages)
Publisher: QUE
Published: 18 Jun 2010

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The Mesh: Why the Future of Business is Sharing

by Lisa Gansky

ISBN 13: 9781591843719

Format: Hardcover (256 pages)
Publisher: Penguin
Published: 23 Sep 2010

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Managing Knock Your Socks Off Service (Knock Your Socks Off Series)

by Bell

ISBN 13: 9780814477847

Format: Paperback (210 pages)
Publisher: Jossey Bass
Published: 15 Dec 1992

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