The Stakeholder Strategy: Profiting from Collaborative Business Relationships (AGENCY/DISTRIBUTED)
by Ann Svendsen
ISBN 13: 9781576750476
Format: Hardcover (207 pages) Publisher: Berrett-Koehler Publishers Published: 01 Nov 1998
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Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service
by Alf Dunbar
ISBN 13: 9781412094139
Format: Paperback (100 pages) Publisher: Trafford Publishing Published: 08 May 2008
The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It
by Dick Lee, Richard A., Jr. Lee
ISBN 13: 9780967375731
Format: Paperback (222 pages) Publisher: HYM Press Published: Jul 2000
Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers
by James G. Barnes
ISBN 13: 9780071362535
Format: Hardcover (288 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Oct 2000
Successful Customer Care In A Week
by John Wellemin
ISBN 13: 9780340711965
Format: Paperback (95 pages) Publisher: Hodder & Stoughton Published: 08 Apr 1998
Creating New Clients: Marketing and Selling Professional Services
by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir
ISBN 13: 9780304704262
Format: Paperback (208 pages) Publisher: Cengage Learning EMEA Published: 03 Sep 1998 Other Format: Paperback
Up Close and Personal?: Customer Relationship Marketing at Work
by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss
ISBN 13: 9780749438319
Format: CD-ROM (368 pages) Publisher: Kogan Page Published: 03 Dec 2002 Other Format: Hardcover
Delivering Knock Your Socks Off Service
by Performance Research Associates
ISBN 13: 9780814473658
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Oct 2006
Deliver Outstanding Customer Service: 2nd edition: Gain and Retain Customers and Stay Ahead of the Competition (How to Gain and Retain Customers and Stay Ahead of the Compe)
by Susan Nash, Derek Nash
ISBN 13: 9781857037838
Format: Paperback (240 pages) Publisher: How To Books Ltd Published: 01 May 2002
Contagious Customer Care
by Nicky Frisby,Ian Chakravorty,Alison Lawrence
ISBN 13: 9780953728459
Format: Paperback (190 pages) Publisher: Go MAD Books Published: 29 Nov 2001
Marketing Services: Competing through Quality
by A. Parasuraman, Leonard L. Berry
ISBN 13: 9780029030790
Format: Hardcover (212 pages) Publisher: The Free Press Published: 30 Sep 1991 Other Format: Paperback
Successful Global Account Management: Key Strategies and Tools for Managing Global Customers
by Nick Speare, Kevin Wilson
ISBN 13: 9780749436049
Format: Illustrated (264 pages) Publisher: Kogan Page Published: 08 Nov 2001