Buy Used and New Customer Services Books

Improve Your Profits: Satisfying Customers

by Ronald Sewell,Lord Young

ISBN 13: 9781852510404

Format: Hardcover (256 pages)
Publisher: Mercury Business Books
Published: 19 May 1988

Save for later

Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)

by Angus Jenkinson

ISBN 13: 9780077079505

Format: Hardcover (384 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Aug 1995

Save for later

Principles of Services Marketing

by Adrian Palmer

ISBN 13: 9780077094348

Format: Paperback (340 pages)
Publisher: McGraw-Hill Publishing Co.
Published: May 1998
Other Format: Paperback

Save for later

Customer Care

by Sarah Cook

ISBN 13: 9780749420758

Format: Paperback (224 pages)
Publisher: Kogan Page Ltd
Published: 21 Mar 1997
Other Format: Paperback

Save for later

Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing

by Frederick Newell

ISBN 13: 9780071357753

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Mar 2000

Save for later

Human Sigma: Managing the Employee-customer Encounter

by John H. Fleming,Jim Asplund

ISBN 13: 9781595620163

Format: Hardcover (320 pages)
Publisher: Gallup Press
Published: 28 Oct 2007

Save for later

The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life

by Tom Stevenson, Sam Barcus

ISBN 13: 9780793170265

Format: Hardcover (272 pages)
Publisher: Kaplan Business
Published: 01 Oct 2003

Save for later

Communicating with Customers (Orion Business Toolkit S.)

by Patrick Forsyth

ISBN 13: 9780752821023

Format: Paperback (160 pages)
Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd )
Published: 19 Jun 1999

Save for later

Information Masters: Secrets of the Customer Race

by John McKean

ISBN 13: 9780471988014

Format: Illustrated (300 pages)
Publisher: Wiley
Published: 13 Apr 1999

Save for later

The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led

by John Abram, Paul Hawkes

ISBN 13: 9780470858806

Format: Illustrated (236 pages)
Publisher: John Wiley & Sons
Published: 24 Jul 2003

Save for later

Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

by Joselin Linder, Gabe Zichermann

ISBN 13: 9780470562239

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 16 Apr 2010

Save for later

Chief Customer Officer. Getting Past Lip Service to Passionate Action

by Jeanne Bliss

ISBN 13: 9780787980948

Format: Hardcover (320 pages)
Publisher: Jossey Bass
Published: 21 Apr 2006

Save for later