You Will be Satisfied
by Bob Tasca,Tasca,Peter Caldwell
ISBN 13: 9780887308598
Format: Paperback (240 pages) Publisher: Harper Paperbacks Published: 01 Apr 1997
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Marketing, An Introduction
by Martin Christopher,etc.,Malcolm McDonald
ISBN 13: 9780330320467
Format: Paperback (352 pages) Publisher: Pan Published: 09 Aug 1991 Other Format: Paperback
Anytime, Anywhere: How The Best Bricks- And-clicks Businesse Deliver Seamless Service To Their Customers: How The Best Bricks- And-clicks Businesses Deliver Seamless Service To Their Customers
by Robert Spector
ISBN 13: 9780738208039
Format: Paperback (304 pages) Publisher: Perseus Books Published: 27 Nov 2002
The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
by Bill Price,David Jaffe
ISBN 13: 9780470189085
Format: Illustrated (336 pages) Publisher: Jossey-Bass Published: 09 Apr 2008
Quality Customer Service (Fifty-Minute)
by Michael G. Crisp, William B. Martin
ISBN 13: 9781560522034
Format: Paperback (80 pages) Publisher: Crisp Publications Inc Published: 31 Dec 1993
What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage
by David Freemantle
ISBN 13: 9781857882063
Format: Paperback (288 pages) Publisher: Nicholas Brealey Publishing Published: 18 Nov 1999 Other Format: Hardcover
Data Mining Techniques: Marketing, Sales and Customer Support
by Michael J. A. Berry, Gordon Linoff
ISBN 13: 9780471179801
Format: Paperback (464 pages) Publisher: John Wiley & Sons Published: 19 Jun 1997 Other Format: Paperback
Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)
by Stephen Coscia
ISBN 13: 9781578200467
Format: Paperback (142 pages) Publisher: Routledge Published: 11 Jan 1999
Customer Service Pocketbook (Management Pocketbook Series)
by Sean McManus
ISBN 13: 9781903776001
Format: Paperback (112 pages) Publisher: Management Pocketbooks Published: 01 Mar 2002 Other Format: Paperback
Services Marketing
by Valarie Zeithaml,Mary Jo Bitner
ISBN 13: 9780071199148
Format: Paperback (624 pages) Publisher: McGraw-Hill Education Published: 01 Aug 2002 Other Format: Paperback
Building a Service Culture (Life Skills Management)
by Lifeskills International Ltd
ISBN 13: 9780566081392
Format: Paperback (160 pages) Publisher: Gower Publishing Ltd Published: 16 Dec 1999
Information Masters: Secrets of the Customer Race
by John McKean
ISBN 13: 9780471988014
Format: Illustrated (300 pages) Publisher: Wiley Published: 13 Apr 1999