All-To-One: The Winning Model for Marketing in the Post Internet Economy
by Steve Luengo-Jones
ISBN 13: 9780077097998
Format: Hardcover (289 pages) Publisher: McGraw-Hill Education / Australia Published: 01 Nov 2000
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Key Account Management: Learning from supplier and customer perspectives (Cim Professional)
by Malcolm McDonald,Beth Rogers
ISBN 13: 9780750632782
Format: Paperback (224 pages) Publisher: Butterworth-Heinemann Published: 05 May 1998
101 Ways to Really Satisfy Your Customers: How to Keep Your Customers and Attract New Ones
by Andrew Griffiths
ISBN 13: 9781865087443
Format: Paperback (272 pages) Publisher: Allen & Unwin Published: 01 Oct 2002
Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Jay R. Galbraith
ISBN 13: 9780787979195
Format: Illustrated (208 pages) Publisher: Jossey-Bass Published: 31 Mar 2005
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
by N/A
ISBN 13: 9780749450663
Format: Paperback (256 pages) Publisher: Kogan Page Published: 03 Jan 2008
Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Pro: Managing the ... of Mouth, Build Loyalty, and Maximize Profits
ISBN 13: 9780814413333
Format: Hardcover (272 pages) Publisher: Amacom Published: 01 May 2009
Loyalty Rules!: How Leaders Build Lasting Relationships
ISBN 13: 9781578512058
Format: Hardcover (304 pages) Publisher: Harvard Business School Press Published: 01 Aug 2001 Other Format: Paperback
101 Ways to Grow Your Business (Lawpack Business Series)
ISBN 13: 9781906971793
Format: Paperback (144 pages) Publisher: Lawpack Published: 01 Jun 2010 Other Format: Paperback
Social Media Marketing: Strategies for Engaging in Facebook, Twitter & Other Social Media: Promoting Your Company Through Viral Marketing
ISBN 13: 9780789742841
Format: Paperback (360 pages) Publisher: QUE Published: 18 Jun 2010
The Kindness Revolution: The Company-wide Culture Shift That Inspires Phenomenal Customer Service
by Ed Horrell
ISBN 13: 9780814473078
Format: Hardcover (208 pages) Publisher: Amacom Published: 01 Aug 2006
Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone.
by Mitch Joel
ISBN 13: 9780446548229
Format: Paperback (304 pages) Publisher: Business Plus Published: 12 Oct 2010 Other Format: Hardcover
The Mesh: Why the Future of Business is Sharing
by Lisa Gansky
ISBN 13: 9781591843719
Format: Hardcover (256 pages) Publisher: Penguin Published: 23 Sep 2010