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Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing by Frederick Newell

Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing

by Frederick Newell


ISBN 13: 9780071357753

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Mar 2000

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Customer Care Customer Care by Sarah Cook

Customer Care

by Sarah Cook


ISBN 13: 9780749420758

Format: Paperback (224 pages)
Publisher: Kogan Page Ltd
Published: 21 Mar 1997
Other Format: Paperback

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Human Sigma: Managing the Employee-customer Encounter Human Sigma: Managing the Employee-customer Encounter by John H. Fleming,Jim Asplund

Human Sigma: Managing the Employee-customer Encounter

by John H. Fleming,Jim Asplund


ISBN 13: 9781595620163

Format: Hardcover (320 pages)
Publisher: Gallup Press
Published: 28 Oct 2007

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Managing Quality Customer Service (Better Management Skills S.) Managing Quality Customer Service (Better Management Skills S.) by William B. Martin

Managing Quality Customer Service (Better Management Skills S.)

by William B. Martin


ISBN 13: 9780749403522

Format: Paperback (96 pages)
Publisher: Kogan Page Ltd
Published: 30 Jan 1991

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Information Masters: Secrets of the Customer Race Information Masters: Secrets of the Customer Race by John McKean

Information Masters: Secrets of the Customer Race

by John McKean


ISBN 13: 9780471988014

Format: Illustrated (300 pages)
Publisher: Wiley
Published: 13 Apr 1999

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Communicating with Customers (Orion Business Toolkit S.) Communicating with Customers (Orion Business Toolkit S.) by Patrick Forsyth

Communicating with Customers (Orion Business Toolkit S.)

by Patrick Forsyth


ISBN 13: 9780752821023

Format: Paperback (160 pages)
Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd )
Published: 19 Jun 1999

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Customers That Count: How to Build Living Relationships with Your Most Valuable Customers (Financial Times Series) Customers That Count: How to Build Living Relationships with Your Most Valuable Customers (Financial Times Series) by Tony. Cram

Customers That Count: How to Build Living Relationships with Your Most Valuable Customers (Financial Times Series)

by Tony. Cram


ISBN 13: 9780273654315

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 31 May 2001

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The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life by Tom Stevenson, Sam Barcus

The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life

by Tom Stevenson, Sam Barcus


ISBN 13: 9780793170265

Format: Hardcover (272 pages)
Publisher: Kaplan Business
Published: 01 Oct 2003

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The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led by John Abram, Paul Hawkes

The Seven Myths of Customer Management: How to be Customer-driven without Being Customer-led

by John Abram, Paul Hawkes


ISBN 13: 9780470858806

Format: Illustrated (236 pages)
Publisher: John Wiley & Sons
Published: 24 Jul 2003

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Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests by Joselin Linder, Gabe Zichermann

Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

by Joselin Linder, Gabe Zichermann


ISBN 13: 9780470562239

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 16 Apr 2010

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Chief Customer Officer. Getting Past Lip Service to Passionate Action Chief Customer Officer. Getting Past Lip Service to Passionate Action by Jeanne Bliss

Chief Customer Officer. Getting Past Lip Service to Passionate Action

by Jeanne Bliss


ISBN 13: 9780787980948

Format: Hardcover (320 pages)
Publisher: Jossey Bass
Published: 21 Apr 2006

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ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle by Michael J. Nick, Kurt M. Koenig

ROI Selling: Increasing Revenue, Profit, and Customer Loyalty Through the 360 Sales Cycle

by Michael J. Nick, Kurt M. Koenig


ISBN 13: 9780793187997

Format: Hardcover (336 pages)
Publisher: Kaplan Business
Published: 01 Sep 2004

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