Buy Used and New Customer Services Books

Answering the Ultimate Question: How Net Promoter Can Transform Your Business

by Richard Owen,Laura L. Brooks PhD

ISBN 13: 9780470260692

Format: Hardcover (320 pages)
Publisher: Jossey-Bass
Published: 05 Dec 2008

Save for later

Secrets of Customer Relationship Management: A Guide to Getting Much Closer to Your Customers

by James G. Barnes

ISBN 13: 9780071362535

Format: Hardcover (288 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Oct 2000

Save for later

Successful Customer Care In A Week

by John Wellemin

ISBN 13: 9780340711965

Format: Paperback (95 pages)
Publisher: Hodder & Stoughton
Published: 08 Apr 1998

Save for later

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

by Leonard L. Berry

ISBN 13: 9780684845111

Format: Illustrated (288 pages)
Publisher: Free Press
Published: 04 May 1999

Save for later

Customer Care

by Sarah Cook

ISBN 13: 9780749405359

Format: Paperback (288 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1992
Other Format: Paperback

Save for later

Customer Care in a week 3rd edition (IAW)

by John Wellemin

ISBN 13: 9780340849583

Format: Paperback (96 pages)
Publisher: Hodder & Stoughton
Published: 28 Mar 2003

Save for later

The Stakeholder Strategy: Profiting from Collaborative Business Relationships (AGENCY/DISTRIBUTED)

by Ann Svendsen

ISBN 13: 9781576750476

Format: Hardcover (207 pages)
Publisher: Berrett-Koehler Publishers
Published: 01 Nov 1998

Save for later

Just Looking Thanks!: The Straight-forward Guide to Creating Brilliant Customer Service

by Alf Dunbar

ISBN 13: 9781412094139

Format: Paperback (100 pages)
Publisher: Trafford Publishing
Published: 08 May 2008

Save for later

The Customer Relationship Management Survival Guide: Everything You Need to Know, Before You Need to Know It

by Dick Lee, Richard A., Jr. Lee

ISBN 13: 9780967375731

Format: Paperback (222 pages)
Publisher: HYM Press
Published: Jul 2000

Save for later

Creating New Clients: Marketing and Selling Professional Services

by Kevin Walker,etc.,Cliff Ferguson,Paul Denvir

ISBN 13: 9780304704262

Format: Paperback (208 pages)
Publisher: Cengage Learning EMEA
Published: 03 Sep 1998
Other Format: Paperback

Save for later

Up Close and Personal?: Customer Relationship Marketing at Work

by Paul R Gamble,Merlin Stone,Neil Woodcock,Bryan Foss

ISBN 13: 9780749438319

Format: CD-ROM (368 pages)
Publisher: Kogan Page
Published: 03 Dec 2002
Other Format: Hardcover

Save for later

Delivering Knock Your Socks Off Service

by Performance Research Associates

ISBN 13: 9780814473658

Format: Paperback (192 pages)
Publisher: Amacom
Published: 01 Oct 2006

Save for later