Buy Used and New Customer Services Books

101 Ways to Grow Your Business

by Hugh Williams

ISBN 13: 9781905261475

Format: Paperback (128 pages)
Publisher: Lawpack Publishing Ltd
Published: 26 Feb 2007

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Inspire: How to Keep Your Customers When Your Competitors Can't (Financial Times Series)

by Jim Champy

ISBN 13: 9780273727569

Format: Paperback (176 pages)
Publisher: Financial Times/ Prentice Hall
Published: 02 Jul 2009

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Building Great Customer Experiences (Beyond Philosophy)

by Colin Shaw,John Ivens

ISBN 13: 9781403939494

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 17 Sep 2004
Other Format: Illustrated

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The Customer Comes Second: Put Your People First and Watch 'em Kick Butt

by Hal Rosenbluth,Ms. Diane McFerrin Peters

ISBN 13: 9780060526566

Format: Hardcover (304 pages)
Publisher: HarperBus
Published: 20 Mar 2011
Other Format: Paperback

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How to Win Customers: Using Customer Service for a Competitive Edge

by Jacques Horovitz

ISBN 13: 9780273032885

Format: Paperback (144 pages)
Publisher: Financial Times Prentice Hall
Published: 29 May 1990

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Creating Customers

by Pat Weymes

ISBN 13: 9780749415594

Format: Paperback (160 pages)
Publisher: Kogan Page Ltd
Published: 25 Sep 1998

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Customer Capitalism: The New Business Model of Increasing Returns in New Market Spaces

by Sandra Vandermerwe

ISBN 13: 9781857882414

Format: Hardcover (256 pages)
Publisher: Nicholas Brealey Publishing
Published: 27 May 1999
Other Format: Illustrated

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What's the Secret? To Providing a World-Class Customer Experience

by John R. DiJulius III

ISBN 13: 9780470196120

Format: Illustrated (320 pages)
Publisher: Wiley
Published: 27 May 2008

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How To Complain

by Mel Stein

ISBN 13: 9781904915027

Format: Paperback (224 pages)
Publisher: SOUTHBANK PUBLISHING
Published: 01 May 2005

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Harvard Business Review On Customer Relationship Management

by Harvard Business Review

ISBN 13: 9781578516995

Format: Paperback (208 pages)
Publisher: Harvard Business School Press
Published: 01 Dec 2001

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Answering the Ultimate Question: How Net Promoter Can Transform Your Business

by Richard Owen,Laura L. Brooks PhD

ISBN 13: 9780470260692

Format: Hardcover (320 pages)
Publisher: Jossey-Bass
Published: 05 Dec 2008

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The Relationship Revolution: Closing the Customer Promise Gap

by Larry Hochman

ISBN 13: 9780470687932

Format: Hardcover (166 pages)
Publisher: Wiley
Published: 05 Feb 2010

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