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Emotionomics: Leveraging Emotions for Business Success Emotionomics: Leveraging Emotions for Business Success by Dan Hill

Emotionomics: Leveraging Emotions for Business Success

by Dan Hill


ISBN 13: 9780749453992

Format: Hardcover (368 pages)
Publisher: Kogan Page
Published: 03 Nov 2008

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Building a Service Culture (Life Skills Management) Building a Service Culture (Life Skills Management) by Lifeskills International Ltd

Building a Service Culture (Life Skills Management)

by Lifeskills International Ltd


ISBN 13: 9780566081392

Format: Paperback (160 pages)
Publisher: Gower Publishing Ltd
Published: 16 Dec 1999

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Information Masters: Secrets of the Customer Race Information Masters: Secrets of the Customer Race by John McKean

Information Masters: Secrets of the Customer Race

by John McKean


ISBN 13: 9780471988014

Format: Illustrated (300 pages)
Publisher: Wiley
Published: 13 Apr 1999

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Communicating with Customers (Orion Business Toolkit S.) Communicating with Customers (Orion Business Toolkit S.) by Patrick Forsyth

Communicating with Customers (Orion Business Toolkit S.)

by Patrick Forsyth


ISBN 13: 9780752821023

Format: Paperback (160 pages)
Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd )
Published: 19 Jun 1999

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Building Brands Directly: Creating Business Value from Customer Relationships Building Brands Directly: Creating Business Value from Customer Relationships by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson

Building Brands Directly: Creating Business Value from Customer Relationships

by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson


ISBN 13: 9780333639078

Format: Hardcover (448 pages)
Publisher: Palgrave Macmillan Ltd
Published: 05 Feb 1996

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A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED) by Janelle Barlow,Claus Moller

A Complaint is a Gift: Recovering Customer Loyalty When Things Go Wrong (AGENCY/DISTRIBUTED)

by Janelle Barlow,Claus Moller


ISBN 13: 9781576755822

Format: Paperback (287 pages)
Publisher: Berrett-Koehler Publishers
Published: 30 Aug 2008

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The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life by Tom Stevenson, Sam Barcus

The Relationship Advantage: Become a Trusted Advisor and Create Clients for Life

by Tom Stevenson, Sam Barcus


ISBN 13: 9780793170265

Format: Hardcover (272 pages)
Publisher: Kaplan Business
Published: 01 Oct 2003

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The Customer Comes Second: And Other Secrets of Exceptional Service The Customer Comes Second: And Other Secrets of Exceptional Service by H. Rosenbluth

The Customer Comes Second: And Other Secrets of Exceptional Service

by H. Rosenbluth


ISBN 13: 9780688132460

Format: Paperback (240 pages)
Publisher: William Morrow
Published: 14 Apr 1994
Other Format: Hardcover

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12 Steps to Success Through Service 12 Steps to Success Through Service by Barrie Hopson,Mike Scally

12 Steps to Success Through Service

by Barrie Hopson,Mike Scally


ISBN 13: 9781852523404

Format: Paperback (180 pages)
Publisher: Management Books 2000 Ltd
Published: Jan 2000
Other Format: Paperback, Unknown Binding

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Human Sigma: Managing the Employee-customer Encounter Human Sigma: Managing the Employee-customer Encounter by John H. Fleming,Jim Asplund

Human Sigma: Managing the Employee-customer Encounter

by John H. Fleming,Jim Asplund


ISBN 13: 9781595620163

Format: Hardcover (320 pages)
Publisher: Gallup Press
Published: 28 Oct 2007

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