Buy Used and New Customer Services Books

Eight to Great: Eight Steps to Delivering an Exception Customer Experience

by Greg Gianforte

ISBN 13: 9781419695582

Format: Paperback (124 pages)
Publisher: Booksurge Llc
Published: 10 Jul 2008

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Bag the Elephant: How to Win and Keep Big Customers

by Steve Kaplan

ISBN 13: 9781885167620

Format: Hardcover (208 pages)
Publisher: Bard Press
Published: 01 Sep 2005

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Inconvenience Stores: One Year in U.K. Customer Service

by Mark Bradley

ISBN 13: 9780954867812

Format: Paperback (176 pages)
Publisher: Ardra Press
Published: 01 Dec 2004

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Perfect Customer Care (Perfect S.)

by Ted Johns

ISBN 13: 9780099406211

Format: Paperback (208 pages)
Publisher: Random House Business
Published: 05 Aug 1999
Other Format: Paperback

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Crowning the Customer: How to Become Customer-driven

by Sen. Feargal Quinn

ISBN 13: 9780862789527

Format: Paperback (160 pages)
Publisher: O'Brien Press Ltd
Published: 24 Feb 2006
Other Format: Paperback

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Raving Fans: A Revolutionary Approach to Customer Service

by Ken Blanchard,Sheldon Bowles

ISBN 13: 9780688123161

Format: Hardcover (138 pages)
Publisher: Jossey Bass
Published: 01 Jan 1996

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The Practice of Market and Social Research: An Introduction

by Yvonne McGivern

ISBN 13: 9780273695103

Format: Paperback (576 pages)
Publisher: Financial Times/ Prentice Hall
Published: 21 Dec 2005
Other Format: Paperback

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Market-driven Management: Using the New Marketing Concept to Create a Customer-oriented Company (Portable MBA)

by Frederick E. Webster Jr.

ISBN 13: 9780471595762

Format: Hardcover (336 pages)
Publisher: John Wiley & Sons
Published: 23 May 1994

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Game–Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests

by Joselin Linder, Gabe Zichermann

ISBN 13: 9780470562239

Format: Hardcover (240 pages)
Publisher: Wiley
Published: 16 Apr 2010

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Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers

by Robert Scoble, Shel Israel

ISBN 13: 9780471747192

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 31 Jan 2006

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See, Feel, Think, Do: The Power of Instinct in Business

by Andy Milligan,Shaun Smith

ISBN 13: 9781904879558

Format: Paperback (192 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 01 Aug 2007

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How to Increase Sales by Telephone

by Alfred Tack

ISBN 13: 9780749307172

Format: Paperback (224 pages)
Publisher: Hutchinson
Published: May 1990

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