Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process (Jossey-Bass Business & Management)
by Jay R. Galbraith
ISBN 13: 9780787979195
Format: Illustrated (208 pages) Publisher: Jossey-Bass Published: 31 Mar 2005
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Hug Your Customers: Love the Results
by Jack Mitchell
ISBN 13: 9780141015224
Format: Paperback (304 pages) Publisher: Penguin Published: 04 Mar 2004
Rapid Result Referrals: Practical Tips and Ideas to Increase Your Sales (Knowledge Nugget Guides)
by Roy Sheppard
ISBN 13: 9781901534047
Format: Paperback (160 pages) Publisher: Centre Publishing Published: 11 Jun 2001
101 Ways to Grow Your Business
by Hugh Williams
ISBN 13: 9781905261475
Format: Paperback (128 pages) Publisher: Lawpack Publishing Ltd Published: 26 Feb 2007
Beans: Four Principles for Running a Business in Good Times or Bad: A Business Fable Taken from Real Life
by Leslie Yerkes, Charles Decker, Bob (Foreword) Nelson
ISBN 13: 9780787967642
Format: Hardcover (180 pages) Publisher: John Wiley & Sons Published: 04 Jun 2003
Eight to Great: Eight Steps to Delivering an Exception Customer Experience
by Greg Gianforte
ISBN 13: 9781419695582
Format: Paperback (124 pages) Publisher: Booksurge Llc Published: 10 Jul 2008
Building Great Customer Experiences
by Colin Shaw,John Ivens
ISBN 13: 9780333990131
Format: Illustrated (242 pages) Publisher: AIAA Published: 13 Sep 2002 Other Format: Illustrated
Relationship Marketing (Professional Development S.)
by Martin Christopher,Adrian Payne,David Ballantyne
ISBN 13: 9780750609784
Format: Paperback (204 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Feb 1993
Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO)
by . Gerald Michaelson
ISBN 13: 9780071427302
Format: Paperback (240 pages) Publisher: McGrawHill Education Published: 01 Oct 2003
How to be Better at Customer Care (How to be a Better)
by Timothy R V Foster
ISBN 13: 9780749429454
Format: Paperback (174 pages) Publisher: Kogan Page Ltd Published: 01 Apr 1999
Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace
by Mark Dawes,Denise Winn
ISBN 13: 9781899398027
Format: Paperback (148 pages) Publisher: Human Givens Publishing Ltd Published: 30 Nov 1999
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment
by Brad Cleveland,Julia Mayben
ISBN 13: 9780965909303
Format: Paperback (281 pages) Publisher: Call Center Pr Published: 01 Jan 1997