Customer Service and Support: Implementing Effective Strategies (Financial Times Series)
by Colin Armistead,Graham Clark
ISBN 13: 9780273032731
Format: Hardcover (256 pages) Publisher: Pearson Education Limited Published: 29 Apr 1992
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See, Feel, Think, Do: The Power of Instinct in Business
by Andy Milligan,Shaun Smith
ISBN 13: 9781904879558
Format: Paperback (192 pages) Publisher: Cyan Books and Marshall Cavendish Published: 01 Aug 2007
Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship
by Frederick Newell
ISBN 13: 9780749439477
Format: Hardcover (256 pages) Publisher: Kogan Page Ltd Published: 03 May 2003
Lifebelt: The Definitive Guide to Managing Customer Retention
by Murphy
ISBN 13: 9780471498186
Format: Illustrated (306 pages) Publisher: John Wiley & Sons Published: 16 Jan 2001
Quality Customer Service (Fifty-Minute)
by Michael G. Crisp, William B. Martin
ISBN 13: 9781560522034
Format: Paperback (80 pages) Publisher: Crisp Publications Inc Published: 31 Dec 1993
What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage
by David Freemantle
ISBN 13: 9781857882063
Format: Paperback (288 pages) Publisher: Nicholas Brealey Publishing Published: 18 Nov 1999 Other Format: Hardcover
Customer Service Pocketbook (Management Pocketbook Series)
by Sean McManus
ISBN 13: 9781903776001
Format: Paperback (112 pages) Publisher: Management Pocketbooks Published: 01 Mar 2002 Other Format: Paperback
Customer-Driven Project Management: Building Quality into Project Processes (MECHANICAL ENGINEERING)
by Bruce T. Barkley,James H. Saylor
ISBN 13: 9780071369824
Format: Illustrated (609 pages) Publisher: McGraw-Hill Education Published: 01 Jul 2001
Information Masters: Secrets of the Customer Race
by John McKean
ISBN 13: 9780471988014
Format: Illustrated (300 pages) Publisher: Wiley Published: 13 Apr 1999
Communicating with Customers (Orion Business Toolkit S.)
by Patrick Forsyth
ISBN 13: 9780752821023
Format: Paperback (160 pages) Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd ) Published: 19 Jun 1999
Customers That Count: How to Build Living Relationships with Your Most Valuable Customers (Financial Times Series)
by Tony. Cram
ISBN 13: 9780273654315
Format: Hardcover (256 pages) Publisher: Financial Times/ Prentice Hall Published: 31 May 2001
Building Brands Directly: Creating Business Value from Customer Relationships
by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson
ISBN 13: 9780333639078
Format: Hardcover (448 pages) Publisher: Palgrave Macmillan Ltd Published: 05 Feb 1996