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Customer Service and Support: Implementing Effective Strategies (Financial Times Series) Customer Service and Support: Implementing Effective Strategies (Financial Times Series) by Colin Armistead,Graham Clark

Customer Service and Support: Implementing Effective Strategies (Financial Times Series)

by Colin Armistead,Graham Clark


ISBN 13: 9780273032731

Format: Hardcover (256 pages)
Publisher: Pearson Education Limited
Published: 29 Apr 1992

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See, Feel, Think, Do: The Power of Instinct in Business See, Feel, Think, Do: The Power of Instinct in Business by Andy Milligan,Shaun Smith

See, Feel, Think, Do: The Power of Instinct in Business

by Andy Milligan,Shaun Smith


ISBN 13: 9781904879558

Format: Paperback (192 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 01 Aug 2007

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Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship by Frederick Newell

Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship

by Frederick Newell


ISBN 13: 9780749439477

Format: Hardcover (256 pages)
Publisher: Kogan Page Ltd
Published: 03 May 2003

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Lifebelt: The Definitive Guide to Managing Customer Retention Lifebelt: The Definitive Guide to Managing Customer Retention by Murphy

Lifebelt: The Definitive Guide to Managing Customer Retention

by Murphy


ISBN 13: 9780471498186

Format: Illustrated (306 pages)
Publisher: John Wiley & Sons
Published: 16 Jan 2001

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Quality Customer Service (Fifty-Minute) Quality Customer Service (Fifty-Minute) by Michael G. Crisp, William B. Martin

Quality Customer Service (Fifty-Minute)

by Michael G. Crisp, William B. Martin


ISBN 13: 9781560522034

Format: Paperback (80 pages)
Publisher: Crisp Publications Inc
Published: 31 Dec 1993

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What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage by David Freemantle

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle


ISBN 13: 9781857882063

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 18 Nov 1999
Other Format: Hardcover

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Customer Service Pocketbook (Management Pocketbook Series) Customer Service Pocketbook (Management Pocketbook Series) by Sean McManus

Customer Service Pocketbook (Management Pocketbook Series)

by Sean McManus


ISBN 13: 9781903776001

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: 01 Mar 2002
Other Format: Paperback

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Customer-Driven Project Management: Building Quality into Project Processes (MECHANICAL ENGINEERING) Customer-Driven Project Management: Building Quality into Project Processes (MECHANICAL ENGINEERING) by Bruce T. Barkley,James H. Saylor

Customer-Driven Project Management: Building Quality into Project Processes (MECHANICAL ENGINEERING)

by Bruce T. Barkley,James H. Saylor


ISBN 13: 9780071369824

Format: Illustrated (609 pages)
Publisher: McGraw-Hill Education
Published: 01 Jul 2001

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Information Masters: Secrets of the Customer Race Information Masters: Secrets of the Customer Race by John McKean

Information Masters: Secrets of the Customer Race

by John McKean


ISBN 13: 9780471988014

Format: Illustrated (300 pages)
Publisher: Wiley
Published: 13 Apr 1999

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Communicating with Customers (Orion Business Toolkit S.) Communicating with Customers (Orion Business Toolkit S.) by Patrick Forsyth

Communicating with Customers (Orion Business Toolkit S.)

by Patrick Forsyth


ISBN 13: 9780752821023

Format: Paperback (160 pages)
Publisher: Orion Business (an Imprint of The Orion Publishing Group Ltd )
Published: 19 Jun 1999

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Building Brands Directly: Creating Business Value from Customer Relationships Building Brands Directly: Creating Business Value from Customer Relationships by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson

Building Brands Directly: Creating Business Value from Customer Relationships

by Stewart (Trainer and Lecturer Pearson,JR. Fre Pearson,Jr. Fre Pearson


ISBN 13: 9780333639078

Format: Hardcover (448 pages)
Publisher: Palgrave Macmillan Ltd
Published: 05 Feb 1996

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