Buy Used and New Customer Services Books

Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne

ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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What Clients Love: A Field Guide to Growing Your Business: A Field Guide to Growning Your Business

by Harry Beckwith

ISBN 13: 9780446527552

Format: Hardcover (320 pages)
Publisher: Business Plus Imports
Published: 03 Jul 2003

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S/NVQ Level 2 Customer Service (S/NVQ Customer Services)

by Ms Sally Bradley

ISBN 13: 9780435451691

Format: Paperback (328 pages)
Publisher: Heinemann
Published: 28 May 2003
Other Format: Paperback

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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)

by Matthew D. Johnson,Anders Gustafsson

ISBN 13: 9780787953102

Format: Illustrated (240 pages)
Publisher: Jossey-Bass
Published: 18 Jul 2000

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Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability

by David Taber

ISBN 13: 9780137140763

Format: Illustrated (500 pages)
Publisher: Prentice Hall
Published: 05 May 2009

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Incredible Customer Service: The Final Test

by David Freemantle

ISBN 13: 9780077077532

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Nov 1992
Other Format: Paperback

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods

ISBN 13: 9780435452278

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 05 Sep 2001

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Creating a Company for Customers: How to Build and Lead a Market Driven Organisation (Financial Times Series)

by Prof Malcolm Mcdonald, Prof Martin Christopher, Dr Simon Knox, Prof Adrian Payne

ISBN 13: 9780273642497

Format: Hardcover (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 13 Dec 2000

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Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together

by Fred Wiersema

ISBN 13: 9780002558211

Format: Hardcover (240 pages)
Publisher: HarperCollins Business
Published: 03 Mar 1997
Other Format: Paperback

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Essentials of Services Marketing (The Dryden Press series in marketing.)

by K. Douglas Hoffman,John E. G. Bateson

ISBN 13: 9780030152177

Format: Hardcover (576 pages)
Publisher: South-Western
Published: 08 Mar 1997
Other Format: Hardcover

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The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success (MARKETING/SALES/ADV & PROMO)

by Richard Hodge,Lou Schachter

ISBN 13: 9780071470278

Format: Illustrated (272 pages)
Publisher: McGraw-Hill Education
Published: 01 Mar 2006

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Cisco QOS: Exam Certification Guide

by Wendell Odom, Michael J. Cavanaugh

ISBN 13: 9781587201240

Format: Hardcover (768 pages)
Publisher: Cisco Press
Published: 18 Nov 2004

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