Buy Used and New Customer Services Books

Improve Your Profits: Satisfying Customers

by Ronald Sewell,Lord Young

ISBN 13: 9781852510404

Format: Hardcover (256 pages)
Publisher: Mercury Business Books
Published: 19 May 1988

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The New Market Leaders: Who's Winning and How in the Battle for Customers

by Fred Wiersema

ISBN 13: 9780743204651

Format: Hardcover (288 pages)
Publisher: Free Press
Published: 03 Sep 2001

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Real Time: Preparing for the Age of the Never Satisfied Customer

by Regis McKenna

ISBN 13: 9780875847948

Format: Large Print (204 pages)
Publisher: Harvard Business Review Press
Published: 08 Aug 1997

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Keep the Right Customers: The Key Steps to Profitable Customer Retention

by Mark Stewart

ISBN 13: 9780077091392

Format: Paperback (200 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Jun 1996

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CUSTOMER MANIA!: It’s Never Too Late to Build a Customer-Focused Company

by Ken Blanchard

ISBN 13: 9780007210503

Format: Paperback (208 pages)
Publisher: HarperNonFiction
Published: 07 Nov 2005

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Service Breakthroughs: Changing the Rules of the Game

by James L. Heskett,Earl W. Sasser,et al

ISBN 13: 9780029146750

Format: Hardcover (336 pages)
Publisher: The Free Press
Published: 17 Sep 1990

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The DNA of Customer Experience: How Emotions Drive Value

by C. Shaw

ISBN 13: 9780230500006

Format: Illustrated (206 pages)
Publisher: Palgrave Macmillan
Published: 11 May 2007

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Positively Outrageous Service

by T.Scott Gross

ISBN 13: 9780446394680

Format: Paperback (256 pages)
Publisher: Warner Books
Published: 30 Apr 1994

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Best Practices in Customer Service

by Zemke

ISBN 13: 9780814470282

Format: Paperback (425 pages)
Publisher: Amacom
Published: 01 Jan 1999

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Financial Planning Certificate: Identifying and Satisfying Client Needs Unit 3 (Fpc Study Text)

by BPP

ISBN 13: 9780751799675

Format: Paperback
Publisher: BPP Publishing Ltd
Published: 01 Jul 1998

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From Tin Soldiers to Russian Dolls: Creating Added Value Through Services

by Sandra Van Der Merwe

ISBN 13: 9780750609746

Format: Hardcover (280 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 08 Feb 1993
Other Format: Paperback

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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage (Century business)

by R. C. Whiteley, Diane Hessan

ISBN 13: 9780712677127

Format: Hardcover (320 pages)
Publisher: Random House Business Books
Published: 06 Jun 1996
Other Format: Hardcover

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