Dealing With Demanding Customers: How To Turn Complaints Into Opportunities
by David Martin
ISBN 13: 9780273607298
Format: Paperback (192 pages) Publisher: Financial Times/ Prentice Hall Published: 22 Aug 1994
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Waiter Rant
by The Waiter
ISBN 13: 9781848540187
Format: Paperback (320 pages) Publisher: John Murray Published: 06 Aug 2009 Other Format: Paperback
Managing Customer Value: Creating Quality and Service That Customers Can See
by Bradley T. Gale
ISBN 13: 9780029110454
Format: Hardcover (424 pages) Publisher: Macmillan Publishers New Zealand Published: 01 Oct 1994
Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)
by David M. Dozier
ISBN 13: 9780805818109
Format: Paperback (272 pages) Publisher: Routledge Published: 01 Jul 1995
Valuing Your Customers: From Quality Information to Quality Relationships Through Database Marketing (Quality in Action)
by Angus Jenkinson
ISBN 13: 9780077079505
Format: Hardcover (384 pages) Publisher: McGraw-Hill Education / Europe, Middle East & Africa Published: 01 Aug 1995
Revolutionize Your Customer Experience
by Colin Shaw
ISBN 13: 9781403936035
Format: Illustrated (240 pages) Publisher: Palgrave Macmillan Published: 23 Sep 2004
Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)
by Pauline Rowson
ISBN 13: 9780954804558
Format: Paperback (112 pages) Publisher: Rowmark Ltd Published: 05 Mar 2007
Scoring Points: How Tesco Continues to Win Customer Loyalty
by Terry Hunt
ISBN 13: 9780749435783
Format: Hardcover (272 pages) Publisher: Kogan Page Published: 03 Oct 2003
Measuring Customer Satisfaction (50-Minute Series)
by Richard F. Gerson
ISBN 13: 9781560521785
Format: Paperback (112 pages) Publisher: Crisp Publications Inc Published: 10 Feb 1993 Other Format: Paperback
Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
by Chris Daffy
ISBN 13: 9781860761645
Format: Paperback (304 pages) Publisher: Oak Tree Press Published: 18 Mar 2011 Other Format: Paperback
The Customer-Centered Enterprise: How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First
by Harvey Thompson
ISBN 13: 9780071352109
Format: Hardcover (224 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2000
Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO)
by . Gerald Michaelson
ISBN 13: 9780071427302
Format: Paperback (240 pages) Publisher: McGrawHill Education Published: 01 Oct 2003