Successful Customer Service: Get Brilliant Results Fast
by Pauline Rowson
ISBN 13: 9781854584823
Format: Paperback (216 pages) Publisher: Crimson Publishing Published: 15 Aug 2009
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Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)
by David M. Dozier
ISBN 13: 9780805818109
Format: Paperback (272 pages) Publisher: Routledge Published: 01 Jul 1995
How to be Better at Customer Care (How to be a Better)
by Timothy R V Foster
ISBN 13: 9780749429454
Format: Paperback (174 pages) Publisher: Kogan Page Ltd Published: 01 Apr 1999
Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work
by Timothy L. Keiningham,Terry G. Vavra,Lerzan Aksoy,Henri Wallard
ISBN 13: 9780471743156
Format: Illustrated (272 pages) Publisher: Wiley Published: 18 Oct 2005
Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)
ISBN 13: 9780954804558
Format: Paperback (112 pages) Publisher: Rowmark Ltd Published: 05 Mar 2007
Sun Tzu Strategies for Selling: How to Use The Art of War to Build Lifelong Customer Relationships (MARKETING/SALES/ADV & PROMO)
by . Gerald Michaelson
ISBN 13: 9780071427302
Format: Paperback (240 pages) Publisher: McGrawHill Education Published: 01 Oct 2003
Scoring Points: How Tesco Continues to Win Customer Loyalty
by Terry Hunt
ISBN 13: 9780749435783
Format: Hardcover (272 pages) Publisher: Kogan Page Published: 03 Oct 2003
Measuring Customer Satisfaction (50-Minute Series)
by Richard F. Gerson
ISBN 13: 9781560521785
Format: Paperback (112 pages) Publisher: Crisp Publications Inc Published: 10 Feb 1993
Once a Customer, Always a Customer: How to Deliver Customer Service That Creates Customers for Life
by Chris Daffy
ISBN 13: 9781860761645
Format: Paperback (304 pages) Publisher: Oak Tree Press Published: 18 Mar 2011 Other Format: Paperback
Improve Your Profits: Satisfying Customers
by Ronald Sewell,Lord Young
ISBN 13: 9781852510404
Format: Hardcover (256 pages) Publisher: Mercury Business Books Published: 19 May 1988
The New Market Leaders: Who's Winning and How in the Battle for Customers
by Fred Wiersema
ISBN 13: 9780743204651
Format: Hardcover (288 pages) Publisher: Free Press Published: 03 Sep 2001
Product Plus: Product + Service Equals Competitive Advantage
by Christopher H. Lovelock
ISBN 13: 9780070387980
Format: Hardcover (224 pages) Publisher: McGraw-Hill Inc.,US Published: Sep 1993