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Successful Customer Service: Get Brilliant Results Fast Successful Customer Service: Get Brilliant Results Fast by Pauline Rowson

Successful Customer Service: Get Brilliant Results Fast

by Pauline Rowson


ISBN 13: 9781854584823

Format: Paperback (216 pages)
Publisher: Crimson Publishing
Published: 15 Aug 2009

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How to be Better at Customer Care (How to be a Better) How to be Better at Customer Care (How to be a Better) by Timothy R V Foster

How to be Better at Customer Care (How to be a Better)

by Timothy R V Foster


ISBN 13: 9780749429454

Format: Paperback (174 pages)
Publisher: Kogan Page Ltd
Published: 01 Apr 1999

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Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work by Timothy L. Keiningham,Terry G. Vavra,Lerzan Aksoy,Henri Wallard

Loyalty Myths: Hyped Strategies That Will Put You Out of Business –– and Proven Tactics That Really Work

by Timothy L. Keiningham,Terry G. Vavra,Lerzan Aksoy,Henri Wallard


ISBN 13: 9780471743156

Format: Illustrated (272 pages)
Publisher: Wiley
Published: 18 Oct 2005

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Scoring Points: How Tesco Continues to Win Customer Loyalty Scoring Points: How Tesco Continues to Win Customer Loyalty by Terry Hunt

Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt


ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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Measuring Customer Satisfaction (50-Minute Series) Measuring Customer Satisfaction (50-Minute Series) by Richard F. Gerson

Measuring Customer Satisfaction (50-Minute Series)

by Richard F. Gerson


ISBN 13: 9781560521785

Format: Paperback (112 pages)
Publisher: Crisp Publications Inc
Published: 10 Feb 1993

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Improve Your Profits: Satisfying Customers Improve Your Profits: Satisfying Customers by Ronald Sewell,Lord Young

Improve Your Profits: Satisfying Customers

by Ronald Sewell,Lord Young


ISBN 13: 9781852510404

Format: Hardcover (256 pages)
Publisher: Mercury Business Books
Published: 19 May 1988

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The New Market Leaders: Who's Winning and How in the Battle for Customers The New Market Leaders: Who's Winning and How in the Battle for Customers by Fred Wiersema

The New Market Leaders: Who's Winning and How in the Battle for Customers

by Fred Wiersema


ISBN 13: 9780743204651

Format: Hardcover (288 pages)
Publisher: Free Press
Published: 03 Sep 2001

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Product Plus: Product + Service Equals Competitive Advantage Product Plus: Product + Service Equals Competitive Advantage by Christopher H. Lovelock

Product Plus: Product + Service Equals Competitive Advantage

by Christopher H. Lovelock


ISBN 13: 9780070387980

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: Sep 1993

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