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Relationship Marketing (Professional Development S.) Relationship Marketing (Professional Development S.) by Martin Christopher,Adrian Payne,David Ballantyne

Relationship Marketing (Professional Development S.)

by Martin Christopher,Adrian Payne,David Ballantyne


ISBN 13: 9780750609784

Format: Paperback (204 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 25 Feb 1993

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The Invisible Touch: The Four Keys to Modern Marketing The Invisible Touch: The Four Keys to Modern Marketing by Harry Beckwith

The Invisible Touch: The Four Keys to Modern Marketing

by Harry Beckwith


ISBN 13: 9781587990670

Format: Paperback (256 pages)
Publisher: Texere Publishing
Published: 01 Mar 2001
Other Format: Hardcover

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Incredible Customer Service: The Final Test Incredible Customer Service: The Final Test by David Freemantle

Incredible Customer Service: The Final Test

by David Freemantle


ISBN 13: 9780077077532

Format: Hardcover (224 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Nov 1992
Other Format: Paperback

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S/NVQ Level 2 Customer Service (S/NVQ Customer Services) S/NVQ Level 2 Customer Service (S/NVQ Customer Services) by Ms Sally Bradley

S/NVQ Level 2 Customer Service (S/NVQ Customer Services)

by Ms Sally Bradley


ISBN 13: 9780435451691

Format: Paperback (328 pages)
Publisher: Heinemann
Published: 28 May 2003
Other Format: Paperback

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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series) Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series) by Matthew D. Johnson,Anders Gustafsson

Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)

by Matthew D. Johnson,Anders Gustafsson


ISBN 13: 9780787953102

Format: Illustrated (240 pages)
Publisher: Jossey-Bass
Published: 18 Jul 2000

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Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability by David Taber

Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability

by David Taber


ISBN 13: 9780137140763

Format: Illustrated (500 pages)
Publisher: Prentice Hall
Published: 05 May 2009

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S/NVQ Level 3 Customer Service (NVQ Customer Service) S/NVQ Level 3 Customer Service (NVQ Customer Service) by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods

S/NVQ Level 3 Customer Service (NVQ Customer Service)

by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods


ISBN 13: 9780435452278

Format: Paperback (384 pages)
Publisher: Heinemann
Published: 05 Sep 2001

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Managing the Customer Experience: Turning Customers into Advocates Managing the Customer Experience: Turning Customers into Advocates by Mr Shaun Smith,Joe Wheeler

Managing the Customer Experience: Turning Customers into Advocates

by Mr Shaun Smith,Joe Wheeler


ISBN 13: 9780273661955

Format: Paperback (272 pages)
Publisher: Financial Times/ Prentice Hall
Published: 04 Sep 2002

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Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together by Fred Wiersema

Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together

by Fred Wiersema


ISBN 13: 9780002558211

Format: Hardcover (240 pages)
Publisher: HarperCollins Business
Published: 03 Mar 1997
Other Format: Paperback

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Essentials of Services Marketing (The Dryden Press series in marketing.) Essentials of Services Marketing (The Dryden Press series in marketing.) by K. Douglas Hoffman,John E. G. Bateson

Essentials of Services Marketing (The Dryden Press series in marketing.)

by K. Douglas Hoffman,John E. G. Bateson


ISBN 13: 9780030152177

Format: Hardcover (576 pages)
Publisher: South-Western
Published: 08 Mar 1997
Other Format: Hardcover

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