Relationship Marketing (Professional Development S.)
by Martin Christopher,Adrian Payne,David Ballantyne
ISBN 13: 9780750609784
Format: Paperback (204 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Feb 1993
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The Invisible Touch: The Four Keys to Modern Marketing
by Harry Beckwith
ISBN 13: 9781587990670
Format: Paperback (256 pages) Publisher: Texere Publishing Published: 01 Mar 2001 Other Format: Hardcover
Incredible Customer Service: The Final Test
by David Freemantle
ISBN 13: 9780077077532
Format: Hardcover (224 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Nov 1992 Other Format: Paperback
What Clients Love: A Field Guide to Growing Your Business: A Field Guide to Growning Your Business
ISBN 13: 9780446527552
Format: Hardcover (320 pages) Publisher: Business Plus Imports Published: 03 Jul 2003
S/NVQ Level 2 Customer Service (S/NVQ Customer Services)
by Ms Sally Bradley
ISBN 13: 9780435451691
Format: Paperback (328 pages) Publisher: Heinemann Published: 28 May 2003 Other Format: Paperback
Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System: 10 (J-B-UMBS Series)
by Matthew D. Johnson,Anders Gustafsson
ISBN 13: 9780787953102
Format: Illustrated (240 pages) Publisher: Jossey-Bass Published: 18 Jul 2000
Salesforce.Com Secrets of Success: Best Practices for Growth and Profitability
by David Taber
ISBN 13: 9780137140763
Format: Illustrated (500 pages) Publisher: Prentice Hall Published: 05 May 2009
S/NVQ Level 3 Customer Service (NVQ Customer Service)
by Ms Sally Bradley,Ms Lesley Hebron,Mr Allan Woods
ISBN 13: 9780435452278
Format: Paperback (384 pages) Publisher: Heinemann Published: 05 Sep 2001
Managing the Customer Experience: Turning Customers into Advocates
by Mr Shaun Smith,Joe Wheeler
ISBN 13: 9780273661955
Format: Paperback (272 pages) Publisher: Financial Times/ Prentice Hall Published: 04 Sep 2002
Customer Intimacy: Pick Your Partners, Shape Your Culture, Win Together
by Fred Wiersema
ISBN 13: 9780002558211
Format: Hardcover (240 pages) Publisher: HarperCollins Business Published: 03 Mar 1997 Other Format: Paperback
Essentials of Services Marketing (The Dryden Press series in marketing.)
by K. Douglas Hoffman,John E. G. Bateson
ISBN 13: 9780030152177
Format: Hardcover (576 pages) Publisher: South-Western Published: 08 Mar 1997 Other Format: Hardcover
The Mind of the Customer: How the World's Leading Sales Forces Accelerate Their Customers' Success (MARKETING/SALES/ADV & PROMO)
by Richard Hodge,Lou Schachter
ISBN 13: 9780071470278
Format: Illustrated (272 pages) Publisher: McGraw-Hill Education Published: 01 Mar 2006