Buy Used and New Customer Services Books

The Outside-In Corporation: How to Build a Customer-centric Organization fro Breakthrough Results: How to Build a Customer-centric Organization for Breakthrough Results

by Barbara Bund

ISBN 13: 9780071459310

Format: Hardcover (272 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2005

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Services Management: An Integrated Approach

by Mr Bart Van Looy,Roland Van Dierdonck,Paul Gemmel

ISBN 13: 9780273673538

Format: Paperback (560 pages)
Publisher: Financial Times/ Prentice Hall
Published: 17 Jul 2003

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Satisfaction Guaranteed

by Byrd Baggett

ISBN 13: 9781558532861

Format: Hardcover (126 pages)
Publisher: Rutledge Hill Press,U.S.
Published: 01 Mar 1994

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Customer Connections: New Strategies for Growth

by Robert E Wayland, Paul M Cole

ISBN 13: 9780875847993

Format: Hardcover (267 pages)
Publisher: Harvard Business School Press
Published: 01 Sep 1997

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Managing the Monkey: How to Defuse the Conflicts That Can Lead to Violence in the Workplace

by Mark Dawes,Denise Winn

ISBN 13: 9781899398027

Format: Paperback (148 pages)
Publisher: Human Givens Publishing Ltd
Published: 30 Nov 1999

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Waiter Rant

by The Waiter

ISBN 13: 9781848540187

Format: Paperback (320 pages)
Publisher: John Murray
Published: 06 Aug 2009
Other Format: Paperback

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Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)

by David M. Dozier

ISBN 13: 9780805818109

Format: Paperback (272 pages)
Publisher: Routledge
Published: 01 Jul 1995

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Revolutionize Your Customer Experience

by Colin Shaw

ISBN 13: 9781403936035

Format: Illustrated (240 pages)
Publisher: Palgrave Macmillan
Published: 23 Sep 2004

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Creating Customers

by Pat Weymes

ISBN 13: 9780749415594

Format: Paperback (160 pages)
Publisher: Kogan Page Ltd
Published: 25 Sep 1998

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Are Your Customers Being Served?: How to Boost Profits by Delivering Exceptional Customer Service (Easy Step by Step Guides)

by Pauline Rowson

ISBN 13: 9780954804558

Format: Paperback (112 pages)
Publisher: Rowmark Ltd
Published: 05 Mar 2007

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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson

ISBN 13: 9780814472903

Format: Paperback (224 pages)
Publisher: Amacom
Published: 01 Sep 2005

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Scoring Points: How Tesco Continues to Win Customer Loyalty

by Terry Hunt

ISBN 13: 9780749435783

Format: Hardcover (272 pages)
Publisher: Kogan Page
Published: 03 Oct 2003

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