The Thank You Economy
by Gary Vaynerchuk
ISBN 13: 9780061914188
Format: Hardcover (256 pages) Publisher: Collins Business Published: 01 Mar 2011
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Bold: How to be Brave in Business and Win
by Shaun Smith,Andy Milligan
ISBN 13: 9780749463441
Format: Paperback (336 pages) Publisher: Kogan Page Published: 03 Apr 2011
Pre-Commerce: How Companies and Customers are Transforming Business Together
by Bob Pearson
ISBN 13: 9780470928448
Format: Hardcover (320 pages) Publisher: Jossey Bass Published: 01 Apr 2011
Horizontal Management: Beyond Total Customer Satisfaction
by D.Keith Denton
ISBN 13: 9780669269369
Format: Hardcover (211 pages) Publisher: New Lexington Press Published: 28 Jan 1991
Consumer-Centric Category Management: How to Increase Profits by Managing Categories Based on Consumer Needs
by ACNielsen,Al Heller,John Karolefski
ISBN 13: 9780471703594
Format: Illustrated (368 pages) Publisher: Wiley Published: 21 Nov 2005
Key Customers: How to Manage Them Profitably (CIM Professional Development)
by Malcolm McDonald,etc.,Beth Rogers,Diana Woodburn
ISBN 13: 9780750646154
Format: Paperback (319 pages) Publisher: Butterworth-Heinemann Ltd Published: 07 Apr 2000
Customer Genius
by Peter Fisk
ISBN 13: 9781841127880
Format: Illustrated (408 pages) Publisher: Capstone Published: 20 Mar 2009
Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series)
by Bryan Bergeron
ISBN 13: 9780471206033
Format: Paperback (220 pages) Publisher: John Wiley & Sons Published: 30 Jan 2002
Marketing Strategy and Competitive Positioning
by Prof Graham Hooley, Prof John Saunders, Nigel Piercy
ISBN 13: 9780273655169
Format: Paperback (648 pages) Publisher: Financial Times/ Prentice Hall Published: 29 Oct 2003 Other Format: Paperback
Customer Equity: Building and Managing Relationships as Valuable Assets
by Robert C Blattberg, Gary Getz, Jacquelyn S Thomas
ISBN 13: 9780875847641
Format: Hardcover (228 pages) Publisher: Harvard Business School Press Published: 01 Jun 2001
Fish Sticks
by Stephen C. Lundin, John Christensen, Harry Paul
ISBN 13: 9780786868162
Format: Hardcover (144 pages) Publisher: Hyperion Books Published: Jan 2003 Other Format: Hardcover, Paperback
Hug Your Customers: The Proven Way to Personalize Sales and Achieve Astounding Results
by Jack Mitchell
ISBN 13: 9781401300340
Format: Hardcover (304 pages) Publisher: Hachette USA Published: 11 Jun 2003