Buy Used and New Customer Services Books

See, Feel, Think, Do: The Power of Instinct in Business

by Andy Milligan,Shaun Smith

ISBN 13: 9781904879558

Format: Paperback (192 pages)
Publisher: Cyan Books and Marshall Cavendish
Published: 01 Aug 2007

Save for later

Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship

by Frederick Newell

ISBN 13: 9780749439477

Format: Hardcover (256 pages)
Publisher: Kogan Page Ltd
Published: 03 May 2003
Other Format: Hardcover

Save for later

How to Increase Sales by Telephone

by Alfred Tack

ISBN 13: 9780749307172

Format: Paperback (224 pages)
Publisher: Hutchinson
Published: May 1990

Save for later

Marketing, An Introduction

by Martin Christopher,etc.,Malcolm McDonald

ISBN 13: 9780330320467

Format: Paperback (352 pages)
Publisher: Pan
Published: 09 Aug 1991
Other Format: Paperback

Save for later

Naked Conversations : How Blogs are Changing the Way Businesses Talk with Customers

by Robert Scoble, Shel Israel

ISBN 13: 9780471747192

Format: Hardcover (272 pages)
Publisher: John Wiley & Sons
Published: 31 Jan 2006

Save for later

Service Is Front Stage: Positioning Services for Value Advantage (Insead Business Press)

by James Teboul

ISBN 13: 9780230006607

Format: Illustrated (160 pages)
Publisher: Palgrave Macmillan
Published: 13 Oct 2006

Save for later

Lifebelt: The Definitive Guide to Managing Customer Retention

by Murphy

ISBN 13: 9780471498186

Format: Illustrated (306 pages)
Publisher: John Wiley & Sons
Published: 16 Jan 2001

Save for later

Quality Customer Service (Fifty-Minute)

by Michael G. Crisp, William B. Martin

ISBN 13: 9781560522034

Format: Paperback (80 pages)
Publisher: Crisp Publications Inc
Published: 31 Dec 1993

Save for later

What Customers Like About You: Adding Emotional Value for Service Excellence and Competitive Advantage

by David Freemantle

ISBN 13: 9781857882063

Format: Paperback (288 pages)
Publisher: Nicholas Brealey Publishing
Published: 18 Nov 1999
Other Format: Hardcover

Save for later

Making Meaning: How Successful Businesses Deliver Meaningful Customer Experiences (Voices That Matter)

by Nathan Shedroff, Steve Diller, Darrel Rhea

ISBN 13: 9780321552341

Format: Paperback (160 pages)
Publisher: New Riders
Published: 05 Feb 2008

Save for later

Uncommon Practice: People Who Deliver a Great Brand Experience

by Mr Shaun Smith,Mr Andy Milligan

ISBN 13: 9780273659365

Format: Paperback (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 20 May 2002

Save for later

Customer Service Pocketbook (Management Pocketbook Series)

by Sean McManus

ISBN 13: 9781903776001

Format: Paperback (112 pages)
Publisher: Management Pocketbooks
Published: 01 Mar 2002

Save for later